Customer Service Technician
Job Title:
Customer Service Technician
Company Name:
TCT
Job Description:

This FT position in Council Grove, KS will provide support for all Voice, Video, and Data related services in a Help Desk environment. Creates ticket, performs troubleshooting, researches problems and finds solutions. Understands the operation of equipment (phones, modems, set top boxes, remotes, etc.), escalates tickets appropriately when necessary. Needs strong verbal and written communication skills and knowledge of email clients, web browsers, common operating systems and Microsoft software applications.
Competitive pay and outstanding benefits including 100% paid medical/dental insurance, matching 401K and retirement plan. If interested, please apply online at http://www.tctelco.net/employment EOE

Job Location:
Council Grove, KS

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