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| Publications |
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| NTCA Annual Report |
 NTCA's Annual Report provides a digest of the association's accomplishments and an industry recap for the prior year, as well as NTCA's financial picture.
View the report electronically
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| Price Information |
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| For more information, contact: |
| Communications Department |
| communications@ntca.org |
| 703-351-2086 |
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| NTCA Benefits Report |
| The Benefits Report is a quarterly newsletter providing news and updates primarily about the NTCA Benefit Programs. Benefits Reports are available online for members only. |
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| For more information, contact: |
| Beth Farmer |
| bfarmer@ntca.org |
| 828-255-2968 |
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| Competitive Positioning and CLEC Operations Marketing Report |
 What are today's competitive threats for rural telcos, and how are they fighting back? This report points to trends in population, service offerings and CLEC operations.
$50 Members
$75 Nonmembers
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This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| Voice Services-Landline and Wireless Marketing Report |
 Learn the latest trends in long-distance plans, voice mail and other features, and discover the latest developments in wireless services.
$50 Members
$75 Nonmembers
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This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| Marketing Operations and Budgets Report |
 What are telcos doing to promote their products and services in an era of budgetary constraints? Read about tactics, budgets and marketing department structure.
$50 Members
$75 Nonmembers
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2012 Bundling Marketing Report |
  Bundling of services remains a key way for many independent telcos to sell their services. Which bundles are the most popular? How are nonregulated services being packaged for consumers? How are business bundles faring? This report addresses all of these questions and more. It also directly compares 2012 data against findings from our 2010 Bundling Report, showing trends through both text and charts..
$35 Participants
$50 Members
$75 Nonmembers
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2010 Internet Services Survey Report |
 As the Internet has become more essential for work and leisure, the importance of Internet-related services has continued to grow, as shown in our 2010 survey. Discover the extent to which rural telcos are offering broadband Internet service, and whether or not there's still a place for dial-up. Also, see which Internet-related product offerings telcos have embraced, and which they've left behind. The survey directly compares 2010 data against findings from our 2008 Internet Services Survey Report where applicable, demonstrating the findings through both text and charts.
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2013 Video Services Marketing Report |
 Our 2013 report on video services finds continued popularity for video services, even as telcos wrestle with ways to increase video profitability. The report looks at product offerings that range from DVRs to live, locally produced content, and it shows trends in average revenue per user, marketing tactics and more.
$50 Members
$75 Nonmembers
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2012 Social Media Marketing Report |
Updated and expanded for 2012, NTCA's survey incorporates everything from Facebook and Twitter to LinkedIn and Pinterest. Find out which social-media sites are gaining traction with rural telcos compared with our results from 2010.
$35.00 Participants
$50.00 Members Nonparticipants
$75.00 Nonmember Nonparticipants
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| NTCA Member Calendar |
 The NTCA Member Calendar is a great guide to events, publications, awards, and education and training opportunities available to our members throughout the year. Use the calendar to identify opportunities to learn, network, innovate and participate in shaping the future of our industry. The calendar is filled with photos from your colleagues |
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| Price Information |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2000 |
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| NTCA's Compensation & Benefits Survey |
 How do your salaries stack up? NTCA's annual salary survey provides current data across the telco industry to help you plan and execute a competitive salary administration program. The 2012 survey includes data on more than 80 positions listed by company size, operating revenue and region. See how your telco stacks up.
Note: This publication will be mailed only to general managers.
For PARTICIPANTS FIRST ($75) OR ADDITIONAL COPIES ($100) discounted price, click here to order.
You will need your participant code.
For assistance with participant codes, contact the publications manager at chamaker@ntca.org.
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| Price Information |
| Telco Member nonparticipants | | 185.00 | | | Associate Member nonparticipants | | 399.00 | | | Nonmembers nonparticipants | | 499.00 | | Add to cart |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Co-op Buyout Manual |
| The Co-op Addresses a Buyout Offer Manual contains useful information to help the telephone cooperative plan and prepare for a possible buyout offer. The manual includes general information on takeovers, defensive measures for protecting the cooperative, member relations strategies, the duties of directors, sample problems and guidelines for crafting a policy on buyouts. It is provided to telephone cooperative members only. Price: Free, telephone cooperative members only |
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| For more information, contact: |
| Education Department |
| education@ntca.org |
| 703-351-2102 |
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| ePapers |
| NTCA's ePapers are detailed reports that serve as a resource and provide insight into industry business and technology trends as they apply to members. The ePapers are available free online. |
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| For more information, contact: |
| Jesse Ward |
| jward@ntca.org |
| 703-351-2007 |
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| Foundation for Rural Service Materials |
The Foundation for Rural Service at NTCA provides a wide range of additional publications, including the Rural Telecom Educational Series of white papers, the Glossary of Rural Telecommunication Terms, the Guide to Careers in Rural Telecommunications, and several economic studies and surveys. FRS also sells a variety of informational bill stuffers, books, and DVDs. If you are interested in finding out more about the foundation |
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| For more information, contact: |
| Amanda Thaxton |
| athaxton@frs.org |
| 703-351-2026 |
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| NTCA's Human Resources Survival Kit |
When it comes to your company's human resources, there's no need to reinvent the wheel. The 2011 edition of NTCA's Human Resources Survival Kit contains three valuable guides, with sample policies that can be tailored for your telco or cut and pasted into your own manuals. It's that easy. The Position Descriptions Guide [Part 1] includes 17 new positions and updated descriptions. The Personnel Policies Guide [Part 2] enables you to define company policies using clear language and specific examples. The Board Policies Guide [Part 3] will enable you to strengthen board of directors' operations and learn about good governance. Purchase the entire package to have access to the most important info your telco needs to operate smoothly.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers.
Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Position Descriptions Guide [Part 1] |
 This guide features customizable job description templates organized into five areas, and 17 new position descriptions, including accounting supervisor, director of operations and director of marketing and sales.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers.
Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product. |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Personnel Policies Guide [Part 2] |
 This easy-to-use guide has been updated to reflect recent trends and new information. It's loaded with sample policies you can immediately adapt for your employee manual.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers.
Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product. |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Board Policies Guide [Part 3] |
 Strengthen your board of directors' operations and learn about good governance. This guide has been completely rewritten, with sample policies to get you started right away.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers.
Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Membership Directory |
 The NTCA Membership Directory is a comprehensive listing of members and their business profiles. Produced annually, this directory is a handy tool for who to know in the independent, rural telecommunications industry and where to find them. The directory is updated daily and available online for members. Hardcopy available for members only.
Order electronic copy
The electronic version of the directory has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| Price Information |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| Model Bylaws for Your Co-op |
The Model Bylaws for Your Co-op is sample text you can use to update your outdated bylaws.
Your bylaws provide the governing structure of your cooperative:
- Are your bylaws current?
- Do they serve your needs?
- Are they updated to reflect changes in law and technology?
Continuous industry change has many co-ops operating with outdated and challenging sets of bylaws. Recognizing the need for co-ops to have up-to-date bylaws, NTCA just released a set of sample bylaws, Model Bylaws for Your Co-op.
The electronic document delivered right to your desktop and sold in Microsoft Word format highlights important bylaw changes that you need to make now. The document includes suggested text and formatted examples and was created by the NTCA Legal Committee.
This model bylaws resource is a guide for reviewing and updating the cooperative's bylaws. The document contains examples of bylaws for eligibility and classes of membership, rights and liabilities of the co-op and its members, member meetings, election of board members, meetings of the board, duties and responsibilities of board officers, indemnification of officers, board members, employees and agents, non-profit operation, disposition of property, financial transactions and other issues. Users are advised to consult with the co-op's attorney to ensure that current, as well as proposed bylaws, are in compliance with state laws.
$295 Members
$395 Nonmembers
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Denis McGarry |
| dmcgarry@ntca.org |
| 703-351-2105 |
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| The New Edge |
 The New Edge, NTCA's industry blog, is designed specifically for rural telecom professionals. The online publication focuses on business opportunities, competitive markets, emerging technologies, policy commentary and marketplace trends.
New content is posted to the blog several times per week. We encourage readers to bookmark the blog, your timely resource for rural telecom news. Also, sign-up for a free subscription to our weekly e-mail, a digest of the most popular articles from the web.
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| For more information, contact: |
| Jesse Ward |
| jward@ntca.org |
| 703-351-2007 |
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| PRNetworkings |
| PRNetworkings is an online blog featuring articles on marketing, public relations, customer service and advertising issues pertinent to telco employees. It is part of PRNet, a program that also includes an awards program, educational offerings and networking for members. View PRNetworkings |
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| For more information, contact: |
| Jonah Arellano |
| jarellano@ntca.org |
| 703-351-2086 |
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| NTCA Retiree Report |
| The Retiree Report is a newsletter to help retirees stay informed of benefit plan updates, news and tips to get the most from NTCA's benefit plans. This publication mails to retirees three times per year. Retiree Reports are available online for members benefit plan participants only. |
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| For more information, contact: |
| Beth Farmer |
| bfarmer@ntca.org |
| 828-255-2968 |
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| Rural Telecom Magazine |
Rural Telecom is NTCA's award-winning bimonthly magazine that focuses on public policy, technology and business issues pertinent to the rural telecommunications industry. Stay up-to-date on:
- Legislative activity and regulatory decisions that impact the industry
- Emerging technology trends
- Success stories of small telecommunications companies
- Tips on marketing, customer service, human resources and management
- Member-proven solutions for overcoming competitive threats
- Informative columns on national issues facing rural America
Your print-edition subscription also includes full subscribers-only access to all content on the RuralTelecom.org website!
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| Price Information |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| Washington Report |
Washington Report is a weekly newsletter that reports on current legislative and regulatory issues affecting small, independent telecom providers. Washington Report is published on Thursday afternoons and distributed via e-mail. |
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| Price Information |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| NTCA White Papers and Surveys |
| NTCA has assembled a series of white papers on various regulatory topics pertinent to the independent telecom industry. NTCA also conducts annual surveys assessing the state of the industry. |
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| For more information, contact: |
| Rick Schadelbauer |
| richards@ntca.org |
| 703-351-2019 |
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