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| Publications |
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| NTCA Annual Report |
 NTCA's Annual Report provides a digest of the association's accomplishments and an industry recap for the prior year, as well as NTCA's financial picture.
View the report electronically
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| Price Information |
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| For more information, contact: |
| Communications Department |
| communications@ntca.org |
| 703-351-2086 |
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| NTCA Benefits Report |
| The Benefits Report is a quarterly newsletter providing news and updates primarily about the NTCA Benefit Programs. Benefits Reports are available online for members only. |
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| For more information, contact: |
| Beth Farmer |
| bfarmer@ntca.org |
| 828-255-2968 |
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| Competitive Positioning and CLEC Operations Marketing Report |
 What are today's competitive threats for rural telcos, and how are they fighting back? This report points to trends in population, service offerings and CLEC operations.
$50 Members
$75 Nonmembers
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This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| Voice Services-Landline and Wireless Marketing Report |
 Learn the latest trends in long-distance plans, voice mail and other features, and discover the latest developments in wireless services.
$50 Members
$75 Nonmembers
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| Marketing Operations and Budgets Report |
 What are telcos doing to promote their products and services in an era of budgetary constraints? Read about tactics, budgets and marketing department structure.
$50 Members
$75 Nonmembers
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2010 Bundling Survey Report |
 Bundling of services continues to be an important part of the business strategy for many rural telcos. Find out which bundles are increasing in popularity, and which are waning. The survey addresses double-, triple- and quad-plays, as well as business bundles and Internet speeds. It also directly compares 2010 data against findings from our 2008 Bundling Survey Report, demonstrating the findings through both text and charts.
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2010 Internet Services Survey Report |
 As the Internet has become more essential for work and leisure, the importance of Internet-related services has continued to grow, as shown in our 2010 survey. Discover the extent to which rural telcos are offering broadband Internet service, and whether or not there's still a place for dial-up. Also, see which Internet-related product offerings telcos have embraced, and which they've left behind. The survey directly compares 2010 data against findings from our 2008 Internet Services Survey Report where applicable, demonstrating the findings through both text and charts.
Place order
This item is an electronic product.
This electronic product has a separate order form from other items in your cart. If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2010 Video Services Survey Report |
 Video services are on the rise among rural telcos, as shown in our 2010 survey. Find out which offerings are most popular among your peers. From DVRs to HD and local content, the survey provides an overview of what's working and why, It also directly compares 2010 data against findings from our 2008 Video Services Survey Report, demonstrating the findings through both text and charts.
$50 Members
$75 Nonmembers
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| 2010 Social Media Survey Report |
NTCA's survey of social-media usage among rural telcos covers Facebook, Twitter, LinkedIn and other hot technologies. Use it as a benchmark for your own social-media efforts.
Members $20.00
Nonmembers $40.00
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Christian Hamaker |
| chamaker@ntca.org |
| 703-351-2092 |
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| Book on Telephony History |
| NTCA's Foundation for Rural Service in 1999 produced Builder of the Past, Architect of the Future: The History of the Telephone Loan Program to celebrate the 50th anniversary of the Rural Utilities Service program. This award-winning book tells the unique history of the public-private partnership between rural American telephone cooperatives and the federal government that brought modern telephone services into existence. Price: $30.00, Per copy (buy five copies, receive the sixth copy free) |
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| For more information, contact: |
| Cara Garfield |
| cgarfield@frs.org |
| 703-351-2026 |
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| NTCA's Compensation & Benefits Survey |
 NTCA's 2011 Survey of Compensation and Benefits in the Independent Telecommunications Industry includes 17 new job descriptions and a detailed breakout of general manager salaries. All positions surveyed are listed by company size and operating revenue across multiple regions. The survey is mailed only to general managers.
For PARTICIPANTS FIRST ($75) OR ADDITIONAL COPIES ($100) discounted price,
click here to order.
You will need your participant code.
For assistance with participant codes, contact the publications manager at chamaker@ntca.org.
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| Price Information |
| Telco Member nonparticipants | | 185.00 | | | Associate Member nonparticipants | | 399.00 | | | Nonmembers nonparticipants | | 499.00 | | Add to cart |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Co-op Buyout Manual |
| The Co-op Addresses a Buyout Offer Manual contains useful information to help the telephone cooperative plan and prepare for a possible buyout offer. The manual includes general information on takeovers, defensive measures for protecting the cooperative, member relations strategies, the duties of directors, sample problems and guidelines for crafting a policy on buyouts. It is provided to telephone cooperative members only. Price: Free, telephone cooperative members only |
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| For more information, contact: |
| Education Department |
| education@ntca.org |
| 703-351-2102 |
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| ePapers |
| NTCA's ePapers are detailed reports that serve as a resource and provide insight into industry business and technology trends as they apply to members. The ePapers are available free online. |
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| For more information, contact: |
| Jesse Ward |
| jward@ntca.org |
| 703-351-2007 |
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| Exchange |
Exchange is a bimonthly newsletter that examines association and member news, including spotlights, business tips and member updates. The Exchange is also available online (members only).
An six-issue Exchange subscription is included with a subscription to Rural Telecom magazine. Exchange may be ordered separately for $15 (members), $30 (nonmembers). |
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| Price Information |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| Executive Report |
| This quarterly newsletter highlights the association's accomplishments over the past quarter. View Executive Reports online, members only. |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2014 |
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| FRS Foundation Focus |
NTCA's Foundation for Rural Service highlights foundation programs in its quarterly newsletter, the Foundation Focus. Free, members only. |
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| For more information, contact: |
| Cara Garfield |
| cgarfield@frs.org |
| 703-351-2026 |
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| Glossary of Rural Telecommunications Terms |
The Glossary of Rural Telecommunications Terms contains more than 220 of the most frequently used terms in rural telecommunications to help educate your employees, directors, and consumers.
Contact Cara Garfield for assistance.
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| For more information, contact: |
| Cara Garfield |
| cgarfield@frs.org |
| 703-351-2026 |
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| NTCA's Human Resources Survival Kit |
When it comes to your company's human resources, there's no need to reinvent the wheel. The 2011 edition of NTCA's Human Resources Survival Kit contains three valuable guides, with sample policies that can be tailored for your telco or cut and pasted into your own manuals. It's that easy. The Position Descriptions Guide [Part 1] includes 17 new positions and updated descriptions. The Personnel Policies Guide [Part 2] enables you to define company policies using clear language and specific examples. The Board Policies Guide [Part 3] will enable you to strengthen board of directors' operations and learn about good governance. Purchase the entire package to have access to the most important info your telco needs to operate smoothly.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers. Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
Special Offer
Purchase the complete NTCA Human Resources Survival Kit by May 20, and you are automatically entered to win a FREE registration to the NTCA HR Conference June 10-12.
NTCA will randomly select one winner to receive a free registration to the HR Conference June 10-12 in Seattle. Only those purchasing the complete kit are eligible to win. The drawing will take place May 21, and the winner will be notified via email. Hotel and transportation fees are not included in the registration price.
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Position Descriptions Guide [Part 1] |
 This guide features customizable job description templates organized into five areas, and 17 new position descriptions, including accounting supervisor, director of operations and director of marketing and sales.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers. Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product. |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Personnel Policies Guide [Part 2] |
 This easy-to-use guide has been updated to reflect recent trends and new information. It's loaded with sample policies you can immediately adapt for your employee manual.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers. Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product. |
| |
| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Board Policies Guide [Part 3] |
 Strengthen your board of directors' operations and learn about good governance. This guide has been completely rewritten, with sample policies to get you started right away.
For the set of all three guides, the HR Toolkit is $375 member discounted price and $450 nonmembers. Individual guides can be purchased at $150 members, $200 nonmembers.
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| NTCA's Marketing & Benchmark Survey Report - Now 50% Off! |
Exceptional marketing leads to greater sales. NTCA's 2008 Marketing & Benchmark Survey Report gives you what you need to develop a successful marketing strategy, and it's now available at half the original price!
Comparison data to track your telco's success; successful marketing practices your company can implement; samples of advertisements and promotions to stimulate your own advertising programs; information on successful video and IPTV, VoIP, broadband, long-distance and bundled products and services; ideas and new revenue streams. Packed with key data, examples and recommendations, NTCA's Marketing & Benchmark Survey Report is the only tool of its kind that provides detailed and comprehensive marketing information for rural telcos.
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| Price Information |
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| For more information, contact: |
| Communications |
| communications@ntca.org |
| 703-351-2092 |
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| Membership Directory |
 The NTCA Membership Directory is a comprehensive listing of members and their business profiles. Produced annually, this directory is a handy tool for who to know in the independent, rural telecommunications industry and where to find them. The directory is updated daily and available online for members.
Order electronic copy
This electronic version of the directory has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| Price Information |
| Members - Hardcopy | | 30.00 | | | Nonmembers - Hardcopy | | 150.00 | | Add to cart |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| The New Edge |
The New Edge is NTCA's business & technology blog designed specifically for rural telecom professionals. The online publication focuses on emerging technologies, competitive issues, industry partnerships, mergers and acquisitions, research and marketplace trends.
New content is posted to the website several times per week. We encourage readers to bookmark the website, your timely resource for rural telecom news. Also, sign-up for a free subscription to our weekly e-mail, a digest of the most popular articles from the web.
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| For more information, contact: |
| Jesse Ward |
| jward@ntca.org |
| 703-351-2007 |
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| PRNetworkings |
| PRNetworkings is a quarterly newsletter featuring articles on marketing, public relations, customer service and advertising issues pertinent to telco employees. It is part of PRNet, a program that also includes an awards program, educational offerings and networking for members. View PRNetworkings |
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| Price Information |
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| For more information, contact: |
| Jonah Arellano |
| jarellano@ntca.org |
| 703-351-2086 |
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| NTCA Retiree Report |
| The Retiree Report is a newsletter to help retirees stay informed of benefit plan updates, news and tips to get the most from NTCA's benefit plans. This publication mails to retirees three times per year. Retiree Reports are available online for members benefit plan participants only. |
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| For more information, contact: |
| Beth Farmer |
| bfarmer@ntca.org |
| 828-255-2968 |
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| Rural Telecom Magazine |
Rural Telecom is NTCA's award-winning bimonthly magazine that focuses on public policy, technology and business issues pertinent to the rural telecommunications industry. Stay up-to-date on:
- Legislative activity and regulatory decisions that impact the industry
- Emerging technology trends
- Success stories of small telecommunications companies
- Tips on marketing, customer service, human resources and management
- Member-proven solutions for overcoming competitive threats
- Informative columns on national issues facing rural America
Your print-edition subscription also includes full subscribers-only access to all content on the RuralTelecom.org website!
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| Price Information |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| Telephone Cooperatives Brochure |
| The Telephone Cooperatives: Keeping Rural America Connected brochure tells the history and philosophy of the cooperative movement in America, as well as describes in detail how cooperatives operate and are structured. It is an excellent information tool that can be given to new and existing members, local schools and libraries. It is produced by the Foundation for Rural Service. Price: $0.50 per copy |
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| For more information, contact: |
| Cara Garfield |
| cgarfield@frs.org |
| 703-351-2026 |
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| Washington Report |
Washington Report is a weekly newsletter that reports on current legislative and regulatory issues affecting small, independent telecom providers. Washington Report is published on Thursday afternoons and distributed via e-mail. |
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| Price Information |
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| For more information, contact: |
| Membership |
| membership@ntca.org |
| 703-351-2094 |
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| NTCA White Papers and Surveys |
| NTCA has assembled a series of white papers on various regulatory topics pertinent to the independent telecom industry. NTCA also conducts annual surveys assessing the state of the industry. |
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| For more information, contact: |
| Rick Schadelbauer |
| richards@ntca.org |
| 703-351-2019 |
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