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| Training Products |
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| Effectively Managing Employee Performance |
Your telco is only as strong as your weakest link. In order to meet the goals necessary for your organization to survive and thrive, you need to effectively manage employee performance. Establishing performance standards is the first step in the performance-management process. This webcast explains how to engage in this process with confidence and skill. Learn how to determine and communicate appropriate performance expectations, effective ways to track employee performance in the course of their normal routine, and the secret ingredient in managing performance. Instructor: Patricia Meglich, Ph.D., SPHR, assistant professor of management at the University of Nebraska at Omaha.
Topics covered included:
- Establishing performance standards
- Observing and evaluating employee performance
- Delivering useful and effective performance feedback
- Improving the performance of employees and the entire organization
Cost:
$199 members
$245 nonmembers
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Jennifer Jushchuk |
| jjushchuk@ntca.org |
| 703-351-2063 |
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| Employment Law for Telco Managers and Supervisors Webcast |
In an age of rapidly changing employment laws and increased work demands, failure to understand basic employment law and organizational policies can lead to disaster.
This unique two hour e-learning training focuses on legal issues common in everyday workplace situations. It provides an overview of over 20 key employment laws as well as tips to keep your telco legally safe when making employment decisions and interacting with employees.
Major topics included:
Safety & Health
Pay & Hours
Equal Employment
Injury & Disability
Unemployment
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Benefits
Leave of Absence
Immigration
Veterans' Rights
Labor Relations
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This is a great opportunity to protect your company and satisfy training requirements for your managers at one low cost. You will be prompted to download the e-learning file after completing the check out process.
Cost:
$265 members
$299 nonmembers
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Jennifer Jushchuk |
| jjushchuk@ntca.org |
| 703-351-2063 |
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| Harassment Prevention in the Workplace Webcast |
The issue of workplace harassment has wide-ranging implications for today's employers, draining time and productivity, and exposing the telco to costly litigation. The rising incidence of workplace sexual harassment and other forms of unlawful harassment, coupled with the considerable associated financial costs, has prompted the need to implement prevention efforts. Since the telco is legally responsible for ensuring employees are protected from harassment in the workplace, it is imperative that managers and front-line supervisors are trained to understand their responsibility and its consequences.
This program, conducted by Jonathan W. Yarbrough, managing partner, Constangy, Brooks & Smith, will assist employers in identifying behavior that may be considered harassing, creating an effective harassment prevention policy, navigating the potential legal liabilities for employers, and addressing a situation or complaint of harassment in the workplace.
Cost:
$225 members
$275 nonmembers
Place order
This item is an electronic product. This electronic product has a separate order form from other items in your cart.
If ordering additional products, you will need to return to the eStore after completing your order for this electronic product.
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| For more information, contact: |
| Jennifer Jushchuk |
| jjushchuk@ntca.org |
| 703-351-2063 |
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| Online Training |
NTCA offers board development courses on critical industry, governance and technical issues affecting rural independent telecom providers. These programs are designed to help equip your board with comprehensive training and information and are accessible on the NTCA Website. These are a great way for telco directors, general managers and key staff to earn credits for the DCC, KEC and GMC certificate programs, while saving on travel costs and valuable time away from the office.
View course listings/pricing information |
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| For more information, contact: |
| Wendy Bonsu |
| wbonsu@ntca.org |
| 703-351-2102 |
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