Current Issue- Full Articles

  • Cincinnati Bell Sells Wireless Arm to Verizon

    There is a “thing” going around the Internet these days that is intended to illuminate aspects of reading ability. The “thing” (I am not sure what to call it) is a paragraph of horribly misspelled text, but with each word containing the approximate number of correct letters, and the correct first and last letters of each word. The “thing” attempts to demonstrate that the mind reads words as images, and that so long as the borders are correct, the brain fills in the blanks and providers the proper words.

    I was not really surprised that I could read the paragraph, since my brain has a funny way of transposing letters and numbers and tricking me into reading things that actually don’t exist. Like the sign that encouraged people to “club and gutter” their pets (it really said, “curb and gutter” in an attempt to maintain clean sidewalks). Or phone numbers that are perpetually out of order – mostly because I have flipped some of the numbers and am calling people or places that don’t exist. Continue reading →

  • Too big to fall?

    The Wall Street Journal, Target, Facebook, and the U.S. Federal Reserve – all of these organizations were subject to recent, successful data breaches, exposing sensitive financial and personal information. Mind you these organizations had significant resources to devote to cybersecurity. But as technology marches forward, the threats and vulnerabilities are likewise evolving.

    Just today, the Pew Research Center reports that 18% of online adults have had their important personal information stolen, such as their Social Security Number, credit card or bank account information, up from 11% who reported the same in July 2013.

    Any discussion about security would not be complete without mentioning the biggest story of this past week, and likely the entire year: the discovery of the ‘Heartbleed’ vulnerability. Much has been written this past week in tech blogs, networking magazines and mainstream media outlets about Heartbleed, which is not the name of another sophisticated Internet attack but rather a security vulnerability in OpenSSL software that lets a hacker access the memory of data servers. Just as its name implies, it’s a serious concern as it affects the most popular way for websites to encrypt secure data as it is transferred across the Internet, and allows bad actors to steal just the information that web users were trying to protect from prying eyes.

    Continue reading →

  • Video Buffering Times Down, But Not Enough For Consumers

    Rural carriers that also provide video have long known that if voice service goes down for just a few moments, customers will usually make another attempt to get through before giving up.  In most cases, service is quickly restored with relatively few complaints.  But if there is so much as a slight imperfection in video quality, or worse, a service interruption of a few seconds or more, a flood of complaints come in, fast and furious.

    A recent study shows that high consumer expectations apply to over-the-top (OTT) video as well.  Even though the performance of video streams has improved a bit, consumer demand for a good video experience has grown, according to the 2014 Viewer Experience Report from research firm Conviva.  The report indicates that the number of OTT video views that encountered buffering delays fell from 39.3% in 2012 to 26.9% in 2013.  However, the data also indicates that if a viewer encounters buffering, they will quickly give up. Continue reading →

  • Pew Report: Senior Citizens’ Technology Use on the Rise

    A newly-released Pew Research Center report finds that 59% of senior citizens report they go online, an increase of 6% over the past year.

    According to the report, “Older Adults and Technology Use,” 77% of older Americans has a cell phone (up from 69% in April 2012). Forty-seven percent has a broadband connection in their home, up from 39% in 2012 but well below the national average of 70%. However, while the 59% of seniors reporting they go online represents significant year-over-year progress, it remains well below the 86% of all Americans who go online.

    The report identifies the hurdles to adopting new technologies that face seniors, including physical challenges, skeptical attitudes and difficulties learning to use new technologies. But Pew finds that once seniors join the online world, digital technology often becomes an integral part of their daily lives. More than seven in 10 seniors who go online do so every day or almost every day, and an additional 11% go online three to five times a week.

    The Pew report also finds that only 18% of seniors use a smartphone, versus 55% of the population as a whole. The gap is smaller for tablets or e-book readers: 27% of seniors own one of those devices, compared to 43% of all adults.

    The report is based on a telephone survey of more than 6,000 adults age 18 and older conducted in the summer of 2013.