Verizon Extends ‘FiOS without Contract’ Nationwide
Verizon has extended FiOS without a contract nationwide, offering new subscribers FiOS TV, Internet and digital voice bundles on a month-to-month basis at the same prices previously available only to customers with two-year contracts, with guaranteed pricing for one year and no early-termination fee. For customers who want two-year price protection, Verizon has expanded its 30-day FiOS Worry-Free Guarantee.
The month-to-month option and Worry-Free Guarantee expand upon offers introduced earlier this year in Florida and Pennsylvania and that have met with very favorable customer response.
The no-contract offering starts at $99.99 per month before taxes, fees and customer-selected service additions. Verizon has previously offered month-to-month bundles, although for $20 to $30 higher per month than bundles with the two-year contract. Read more
Verizon Launches FiOS Digital Voice
Late last week, Verizon announced the availability a new VoIP-based service for its residential FiOS customers. FiOS Digital Voice is now available in 11 states, including New York, New Jersey, Massachusetts, Rhode Island, Florida, Texas, Virginia, Maryland, Delaware, Pennsylvania, California and Washington, D.C.
FiOS Digital Voice provides 21 calling features. Highlights include: Read more
Verizon Offers FiOS Without the Contract
Verizon is now offering Tampa, Fla., subscribers FiOS TV, Internet and digital voice bundles on a month-to-month basis at the same prices previously available only to customers with two-year contracts, with guaranteed pricing for one year and no early-termination fee.
Although Verizon might expand the program in the future, the Tampa market is the only area where Verizon is offering the same price for month-by-month billing. It’s an area where Verizon has struggled to gain footing against Bright House Networks, the incumbent cable provider.
“Tampa is a very competitive market, and we’ve been told by customers either directly or in focus groups that they know our service is better but a contract has been a barrier for purchasing FiOS,” Verizon spokeswoman Heather Wilner told Multichannel News. Read more
Widgets May Lure Subscribers to Switch Video Providers
Widgets or interactive applications available via your TV screen are becoming increasingly more important in the battle for subscribers. A new survey reports that almost 45% of pay-TV subs said they would be “likely to consider” switching their cable, satellite or telco service if a competitor offered interactive applications or widgets with their favorite programs. That’s up from 25% who reported the same inclination in a survey in late 2007.
In addition, the study found that 17% of television subscribers would definitely or probably switch service providers to get interactive features.
The 2010 survey polled more than 2,000 U.S. adults in March 2010. Both survey were conducted by Harris Interactive, and commissioned by interactive TV developer Ensequence.
Verizon is on top of this growing trend. The telco provider will be the first to offer YouTube and Internet radio to its Fios TV subscribers, enabling live streaming on the TV screen. Read more
HBO GO
Here we go again. HBO has entered into the online video market with it’s “HBO GO” product. They describe the service on their website:
It’s HBO. Anywhere.
Unlimited Access- Gain instant access to hundreds of titles including HBO Original Series, blockbuster movies, sports and more in high-quality HD. Plus, get bonus features and exclusive behind-the-scenes extras.
Watch anytime, anywhere- Watch HBO GO wherever you go- from your laptop or desktop. Pause, fast-forward, rewind and view at your convenience.
Make it your own- Create personal Watchlists and set a Series Pass to access your favorite HBO shows automatically.
HBO GO. Free with your HBO subscription.
Verizon Demos 10G PON
Verizon announced last week that it successfully field-tested a passive optical network system known as XG-PON that can transmit data at 10 Gbps downstream and 2.4 Gbps upstream, four times as fast as the current top transmission speeds supporting the company’s all-fiber FiOS network.
The XG-PON signal was tested independently on a dedicated passive optical network (PON) as well as overlaid on a fiber providing FiOS service to a customer.
Until now, next-generation PON technology has been tried only in demonstrations and lab trials. Final technical standards for global design and deployment aren’t expected until mid 2010. Read more
Telcos Lead in TV Satisfaction
Telecom service providers and AT&T in particular were the big winners in JD Power and Associates’ 2009 U.S. Residential Television Service Satisfaction Study, released last week.
AT&T’s U-verse TV service finished with the highest customer satisfaction rating in the South and West regions of the United States, and finished second in the North central region to independent regional cable TV firm WideOpenWest.
Verizon Communications and its FiOS TV service won the satisfaction war in the East region, where most of its TV efforts are concentrated. Read more




