Meetings will take place at the JW Marriott.
Registration badges are required to attend all NTCA Fall Conference events.

About NTCA Certificate Programs
NTCA offers three certificate programs: the Telco Executive Certificate (TEC), the Director Core Curriculum (DCC) and the Key Employee Certificate (KEC). For more information about the programs, visit

Educational Tracks
Each concurrent session is identified as either a Telco Track or a Director Track but all sessions are open to all attendees. The Telco Track is designed for those who work for a telco, including telco executives and key employees. The Director Track is designed for telco directors.


Saturday, September 24

8:00 a.m.–Noon
CSSA Board Meeting

4:00–6:00 p.m.
NTCA Registration

Sunday, September 25

6:30–7:15 a.m.
Fun Walk
Meet in the JW Marriott lobby at 6:30 a.m. This is a great way to add in some exercise, see the city and get yourself energized for the day.

7:30–8:30 a.m.
Church Service

9:00–9:30 a.m.
Welcome to Indianapolis

Get insider tips on exploring Indy, including information on local attractions, shopping and dining.

9:00 a.m.–2:00 p.m.

Tour 1: Conner Prairie

11:00 a.m.–3:00 p.m.
NTCA Rural Broadband PAC Presents: "Indy Indeed"
Join the PAC for a tour of Indianapolis.

Noon–2:00 p.m.
Membership Committee Meeting

1:00–5:30 p.m.
Joint Industry and Regulatory Policy/Competitive and Advanced Services Committees Meeting

1:30–5:00 p.m.

EduTour 1: National FFA Organization and Smart Agriculture 
EduTour 2: Indiana Fiber Network and Andretti Autosport: Fast Networks and Fast Cars

New EduTours allow for community and industry discovery, while offering you NTCA certificate credit.

2:00–6:30 p.m.
NTCA Registration

2:30–4:30 p.m.
Associate Member Advisory Council Meeting

3:00–5:00 p.m.
Meetings and Education Committee Meeting

4:30–7:00 p.m.
FRS Cornhole Tournament
The annual FRS cornhole tournament.

5:30–6:30 p.m.
Welcome Reception

7:00 p.m.
NTCA Dine Around
Indulge in local cuisine during a Dutch treat dinner with NTCA staff. The full list of restaurants and additional information is made available before the conference.

Monday, September 26

7:15 a.m.–4:00 p.m.
NTCA Registration

7:30–8:30 a.m.
Continental Breakfast

7:45–8:10 a.m.
Opening General Session Entertainment: Butler Band & Cheerleaders
Who’s got SPIRIT? Wake up with a high-impact start to the morning with music with this local collegiate pep band and cheers from the Butler Cheerleaders. 

8:00 a.m.–5:00 p.m.
Financing Consultations
ith CoBank, RTFC and RUS

8:00 a.m.–6:00 p.m.
Benefits Consulting Room

8:15–10:15 a.m.
Opening General Session

NTCA CEO Address
Shirley Bloomfield, Chief Executive Officer, NTCA
Hear insights on the political climate and policy initiatives, as well as overall industry and organizational
perspectives, from Shirley Bloomfield. 

Federal Communications Commission Address
Michael O’Rielly, FCC Commissioner 
Michael O’Rielly, first nominated for a seat on the FCC in August 2013, was sworn in for a new term in January. Commissioner O’Rielly joins us to share his perspective on current and future broadband policy and to provide insight into commission developments.

Keynote: "Foresight 2020: Twelve Trends Transforming the World of Tomorrow, Today"
Jack Uldrich, Global Futurist and Best-Selling Author
The next decade is less than a handful of years away. What might the world of 2020 like look like? How will rural broadband have changed? More importantly, how will you and your organization need to change? The answer, in two short words, is: a lot!
Consider this: Eight years ago Facebook, YouTube, Twitter, Smartphones and cloud computing were all still in their infancy; and Uber, “The Internet of Things,” and the “sharing economy” didn’t yet exist. Now, fast forward a few years into the future and try to comprehend how accelerating advances in cognitive computing, artificial intelligence, mobile web video communications, virtual and augmented reality, social media, robotics, 3D manufacturing, genomics, renewable energies, and “Big Data” will continue to drive seismic change and deliver paradigm-shattering transformation to nearly every facet of society. It’s not easy, but Jack Uldrich takes the guess-work out of understanding the near future by providing an in-depth exploration of how 12 technological trends will transform the world of 2020.
Panel Discussion: "A Tale of Speeds, Plainly Told: An Overview of 2016 FCC Universal Service Reform"
Over the past five years, the FCC has proposed, ordered and adjusted rules pertaining to universal
service support. Join us for an overview of the new 10-year vision adopted by the commission earlier this year.

9:30 a.m.–3:00 p.m

The Coffee Stop

10:00 a.m.–2:00 p.m.
Tour 2: Indy Sports

10:30–11:30 a.m.
NTCA Rural Broadband PAC Meeting

10:30 a.m.–Noon
Telco Track Concurrent Sessions

Implementing the Course of Universal Service Reform
Certificate Course Code: P101
The course of regulatory change is rarely smooth. Join us for an in-depth examination of the FCC’s universal service reform order, with special attention to new requirements and parameters. This session features leading industry consultants providing a detailed analysis of potential impacts on company operations.
For: All

Usage-Based Billing Strategies
Certificate Course Code: B101
In an all-you-can-eat world, some carriers are making headway on usage-based billing strategies. As traffic grows by leaps and bounds each year, what are your peers doing to take advantage of subscribers’ willingness to pay more for superior levels.
For: Telco Staff 

10:30 a.m.–Noon
Director Track Session
Director Peer-to-Peer Roundtables    NEW THIS YEAR!
Certificate Course Code: G106
Newly added director roundtables are your opportunity for candid discussion and open dialogue with peers. The roundtables are divided into four groups by the size of the telco, based on number of products offered, employees, landlines, and yearly revenue. You can select which one best fits your telco.

10:30 a.m.–3:00 p.m.
LNPA Transition Oversight Manager Consultations  NEW THIS YEAR!
The Local Number Portability Administrator Transition Oversight Manager (LNPA TOM) is available to answer questions about how the LNPA transition will affect your company. This is a drop-in event. TOM experts also address the NTCA Technical Committee (Monday at 4 p.m.).

1:00–3:00 p.m.
Telcom Insurance Group (TIG) Board Meeting

1:00–3:30 p.m.
Government Affairs Committee Meeting

1:00–3:30 p.m.
Innovation and Business Opportunity Committee Meeting 

1:30–3:00 p.m. 
Telco Track Concurrent Sessions
Telco track concurrent sessions repeat from 10:30 a.m.

1:30–3:00 p.m.
Director Track Concurrent Sessions

Risky Business? 
Certificate Course Code: B106 
Guaranteed pricing. Guaranteed heavily discounted pricing. Contract buyouts. Free services and devices. Tier 1 and Tier 2 carriers seem to be throwing out everything, even the kitchen sink, for market share. Our experts review what the big companies are doing today and effective RLEC counter strategies. 
For: Directors, Telco Staff 
This session is brought to you by the Associate Member Advisory Council. 
Strategic Thinking and Board Decision-Making 
Certificate Course Code: G108 
Each board meeting is an opportunity to make small decisions that, when added together, set the future course for the company. Learn how to frame these decisions within the context of strategic goals and fundamental purposes, as well as how to evaluate the current and future company environments. 
For: Directors 
3:00–5:00 p.m.
RTIC Board Meeting
3:15–4:15 p.m. 
Afternoon General Session  NEW THIS YEAR!
Competitive Forces, Shaping Strategies 
Making competitive headway against larger players in cable and telecommunications can make you weary, but it can be done successfully. Many disruptive models are favoring the little guy. Learn how to use your nimble size and stature to your advantage. 

3:30–5:00 p.m.
Awards Committee Meeting

3:30–5:30 p.m.
Tribal Affairs Committee Meeting

4:00–5:00 p.m.
National Information Solutions Cooperative (NISC) Membership Reception and Meeting

4:00–6:00 p.m.
Technical Committee Meeting

6:30–9:30 p.m.
FRS Fundraising Event: "Nothing But Net: A Celebration of College Champions"

Tuesday, September 27

6:30–7:15 a.m.
Fun Walk

7:30 a.m.–2:00 p.m.
NTCA Registration

8:00 a.m.–5:00 p.m.
Financing Consultations
ith CoBank, RTFC, and RUS

8:30–10:00 a.m.
Telco Track Concurrent Sessions

Consistency and Customer Satisfaction 
Certificate Course Code: B109 
Your company reputation is often only as good as your customer’s Wi-Fi signal. Today’s broadband providers are at the mercy of their customers connecting 20 or more devices to a router, sometimes with marginal results. Counter this challenge by ensuring that all customers have a first-rate experience with your products and services. 
For: Telco Staff 
This session is brought to you by the Marketing Committee. 

Data Center Drivers
Certificate Course Code: T107
Take the mystery out of the products, services and revenue models. While data centers can be profitable, there are considerations such as energy, connectivity, security and reliability. Hear from those who have analyzed the issues and taken different yet successful paths to providing data center services.
For: Telco Staff
This session is brought to you by the Associate Member Advisory Council.

8:30–10:00 a.m.
Director Track Concurrent Sessions
Director track concurrent sessions repeat from Monday afternoon.

9:30–10:30 a.m.
Spouse Session: "Mind Tripping: A Comedy With a Psychological Twist"

Christian Painter and Katalina Absolon, Mentalists
Husband and wife team Christian Painter and Katalina Absolon perform this mind-bending comedy show that comes with a psychological twist. Be amazed as Christian and Katalina take you on a series of mind-bending adventures that are pure fun and mental mayhem. The show is a psychological thriller that blurs the lines between fantasy and reality.

9:30 a.m.–3:00 p.m.
The Coffee Stop

10:00 a.m.–5:00 p.m.
LNPA Transition Oversight Manager Consultations  NEW THIS YEAR!
The Local Number Portability Administrator Transition Oversight Manager (LNPA TOM) is available to answer questions about how the LNPA transition will affect your company. This is a drop-in event.

10:15–11:45 a.m.

Telco Track Concurrent Sessions
Telco track concurrent sessions repeat from 8:30 a.m.

10:15–11:45 a.m.
Director Track Concurrent Sessions

Welcome to the Board!
Certificate Course Code: G106
For newer board members or as a refresher, participate in a rapid-fire discussion that focuses on a multitude of telco- and broadband- specific issues. This interactive session leaves you informed and energized for your new role as a director.
For: New and Fairly New Board Members

Roles and Goals

Certificate Course Code: G104
Few people fully understand governance unless challenges or dysfunctions arise. From fiduciary duties to the critical role distinctions, you need to know the insightful steps to becoming better at your roles and goals.
For: Directors

Noon–4:30 p.m.
Tour 3: Brewery Tour

1:00–5:00 p.m.
FRS Board of Directors Meeting

1:30–2:15 p.m.
Roundtable Discussion

What's on Your Mind? (Does not repeat)
Join NTCA CEO Shirley Bloomfield at your session to chat about the most pressing rural telecommunications topics. All topics are fair game.

1:30–3:00 p.m.
Director Track Concurrent Sessions (Repeat)
Director track concurrent sessions repeat from 10:15 a.m.

1:30–3:00 p.m.
Ways to Beat the Big Guys
Certificate Course Code: B110
Just because you are a smaller company doesn’t mean you can’t play in the big sandbox. Telcos share competitive stories from the trenches, revealing how they use size, stature and skillful actions to prevail. This session does not repeat.
For: Telco Staff

4:30–5:30 p.m.
RWA Annual Meeting

3:15–4:30 p.m.
Cybersecurity Open Discussion

Cybersecurity is no longer only an IT issue; it’s now a company-wide concern. Join a candid discussion with other network operators to learn how they have taken on cybersecurity issues and discover their solutions. The session will kick off with a Cyber Attack Simulation, showing how hackers can compromise systems. Come prepared to hear about real-world network security matters, how to solve challenges, and what to avoid. Find out how other carriers are overcoming new daily threats.

5:30–7:00 p.m.
Rural Is Cool Reception and Vendor Showcase
Network with peers, NTCA board members and industry leaders and connect with solution providers offering the rural telecom industry's most innovative products.

Wednesday, September 28

6:30–7:15 a.m.
Fun Walk

8:00–10:00 a.m.
NTCA Registration

8:15–11:15 a.m.
Closing General Session

Foundation for Rural Service (FRS) Update
Jessica Golden, FRS Executive Director
Steve Meltzer, FRS Board President 
Learn about foundation happenings for the upcoming year. 

Rural Utilities Service (RUS) Update
Brandon McBride, RUS Administrator
Hear about RUS initiatives and any updates.

Panel Discussion: “Today’s Youth; Tomorrow’s Customers” 
Sarah Beth Aubrey, Author
Today’s youth are shaping the future of broad­band consumption. What do teenagers and young adult customers want from their broad­band provider? What you hear will surprise you. 
"A Prescription for Broadband"
Dr. David Charles, Vanderbilt University
Jennifer Dittes, PA-C, CEO, HOPE Family Health
Learn about telemedicine initiatives that are improving the quality of life in rural America. 

Closing General Session Keynote
“The Levity Effect” 
Scott Christopher 
Scott Christopher provides unforgettable messages and off-the­cuff humor illustrating how levity and becoming a “people person” enriches lives both at work and at home. Humor has a place in the office, and it can be used to champion productivity gains, efficiency and creativity. Lighten up and enjoy a successful, happy work life. 

NTCA Fall Conference Adjourns