Telco Executive Certificate Course codes: B103, B109 and T106.
Attending TEF earns you three credits toward your Telco Executive Certificate. Learn more about NTCA certificate programs.
Sunday, March 11
5:00 p.m. – 6:00 p.m.
Monday, March 12
Today's Business for Tomorrow's Technology
7:30 a.m. – 8:30 a.m.
Shirley Bloomfield, CEO, NTCA–The Rural Broadband Association
8:30 a.m. – 9:30 a.m.
9:30 a.m. – 10:30 a.m.
"Alexa, Tell Me About Our Network Traffic Right Now"
Automatic speech recognition (ASR) is rapidly changing the way we interact with the network. What's in store for ASR soon? A leader from the Amazon Alexa team will give us a peek behind the curtain at this technology of the near future.
Mike Murphy, Head of Amazon Alexa Smart Properties, Amazon Inc.
11:00 a.m. – Noon
Mergers, Acquisitions and Business Combinations—2018 Style
It's 2018, do you know where your next partnership or growth opportunity is coming from? We'll talk about recent combinations from commercial companies and co-ops, including recent activity, likely hurdles and what 2018 has in store for the industry.
Noon – 1:30 p.m.
1:30 p.m. – 2:30 p.m.
New Product Development and Launch
Looking at examples of success from industry peers, you will discuss new products from inception to development to launch and maintenance. Discover how others have built products and revenue streams to last.
Reinvent the Customer Experience
Face-to-face interactions, apps, social media presence or good old-fashioned TLC—learn how your peers are enhancing the customers' experiences.
2:45 p.m. – 3:45 p.m.
Working Wonders With Wireless
Wireless needs are constantly evolving and so are solutions. Hear the latest on what's available while seeing how your peers have solved challenges with wireless applications both temporary and permanent.
4:00 p.m. – 5:00 p.m.
The TEF Top 10
We'll turn to the crowd for the most current concerns and we'll stay with the crowd to discuss solutions. This series of roundtable discussions is a networking opportunity unlike any other in the industry with just the right players at the table.
5:00 p.m. – 6:00 p.m.
Tuesday, March 13
Leaders of the 21st Century
7:15 a.m. – 8:00 a.m.
8:00 a.m. - 12:15 p.m.
Tuesday @ TEF
World-famous co-founder of CultureOfGood.com Ryan McCarty will join us to emcee a morning series focused on current and next-generation leadership. He'll begin with an eye-opening session on ramping up the culture at your company and then guide us through various leadership topics designed to leave you inspired to make some changes for the good.
Ryan McCarty, Co-Founder, Culture of Good
8:00 a.m. – 9:00 a.m.
Connect your WHY with your WHAT
Imagine what your world would be like if all employees were given permission to care about not just their job but also their colleagues, your customers and a cause they are most passionate about in life. Ryan McCarty will explore how you can free up your employees to become even more passionate about the company culture while making a change for the greater good of your community.
9:00 a.m. – 10:00 a.m.
Reskilling the Workforce
Your future depends on your workforce, and you need to assess if current skills align with future needs. Learn how to retool your company for success into the future by aligning staff, skills, tools and tasks.
10:15 a.m. – 11:15 a.m.
Attracting Talent to Your Company and Your Community
The hardest part of keeping technology experts in your community is maintaining and growing the necessary talent. Hear how your peers are deepening their benches of talent within the company, as well as growing the community by participating in local economic development initiatives.
11:15 a.m. – 12:15 p.m.
Passion for Greatness
Putting it All Together to Become the Telco of the Future
You've got the components in place, now you need to put it all together. Over the past year, a small group of telco CEOs have been gathering to examine the future of the industry and tackle some shared challenges. Hear their report on how the combination of our strengths can guide us to a successful future.
1:00 p.m. – 5:00 p.m.
TEF Adjourn/Wrap up