Saturday, September 23

8:00 a.m. - Noon

CSSA Board Meeting

4:00 p.m. - 6:00 p.m.

Early Badge Pickup


Sunday, September 24

7:30 a.m. - 8:30 a.m. Church Service
8:00 a.m. - 3:30 p.m. Tour 1: The Simple Life, Pennsylvania Amish Tour
9:00 a.m. - 10:00 a.m.  NTCA Rural Broadband PAC Breakfast with Shirley Bloomfield for Prestige Level members ($1,000 or above annually)
9:00 a.m. - 4:00 p.m. Tour 2: Longwood Gardens and Chaddsford Winery
9:30 a.m. - 10:00 a.m. Welcome to Philadelphia
Get insider tips on exploring historic Philadelphia, including information on local attractions, shopping and dining recommendations.
10:30 a.m. - 2:30 p.m. NTCA Rural Broadband PAC/RTAF Present: John Adams' Philadelphia
Noon - 2:00 p.m. Membership Committee Meeting
1:00 p.m. - 5:30 p.m. Joint Industry and Regulatory Policy/Competitive and Advanced Services Committees
2:00 p.m. - 6:30 p.m. REGISTRATION
2:30 p.m. - 4:30 p.m. Associate Member Advisory Council Meeting
3:00 p.m. - 5:00 p.m. Meetings and Education Committee Meeting
4:30 p.m. - 7:00 p.m. FRS Cornhole Tournament
5:30 p.m. - 6:30 p.m. Welcome Reception
Kick off the 2017 Fall Conference with fellow attendees while enjoying appetizers and drinks.
7:00 p.m. Dine Arounds
Indulge in local cuisine during a Dutch treat dinner with NTCA staff. The full list of restaurants and additional information will be posted online before the conference.

Monday, September 25

7:15 a.m. - 4:00 p.m. REGISTRATION
7:30 a.m. - 8:10 a.m. 

Continental Breakfast

7:50 a.m. - 8:10 a.m.

Opening General Session Entertainment
Hegeman String Band

8:00 a.m. - 5:00 p.m. 

Benefits Consulting

8:15 a.m. - 10:40 a.m.

Opening General Session

Bill Hegmann, Board of Directors President, NTCA

Building Broadband: Infrastructure and Outreach 

Shirley Bloomfield, Chief Executive Officer, NTCA
Nearly a year into a new presidential administration and new Congress, NTCA members are leading the way for improvements to our country's broadband infrastructure and advancing adoption of new technologies in rural communities. Hear the latest universal service reform updates and how the association is positioning small, rural broadband providers and their partners as future leaders of rural development.

A Conversation With the FCC
Jessica Rosenworcel, Commissioner, FCC

Listen in as NTCA Chief Executive Officer Shirley Bloomfield conducts a one-on-one interview with FCC Commissioner Jessica Rosenworcel, who will share her perspectives on infrastructure and building rural broadband connections across the U.S.A.

Regulatory Observations and Inferences
Joshua Seidemann, Vice President of Policy, NTCA

What are the trends at the FCC and other agencies nine months into the new administration? Learn how evolving federal tides and NTCA strategies align.

Digital Leadership: The 5 Habits to Success in a World Gone Wi-Fi.

Erik Qualman, Author of "What Happens in Vegas Stays on YouTube"

Leaders in the Exponential Age are made—not born. We are also living in the golden age of data, and the key to winning in this golden age is grasping the 5 Habits that all successful leaders practice to achieve success and happiness. Embracing these habits will help you become more productive, reduce stress and drive success. With pioneering video-storytelling techniques, this motivating message from Erik Qualman is entertaining, educating, and most importantly empowering.


  • Why simple is critical, but simple is hard Big is great but actionable is better
  • The art of being Flawsome: failing fast, failing forward, failing better
  • The importance of avoiding thru-put traps to produce output
  • The 2 Questions every company needs to ask


9:00 a.m. - 1:00 p.m. Tour 3: Colonial Philadelphia Experience
9:30 a.m. - 3:00 p.m. The Coffee Stop
9:45 a.m. - 3:15 p.m. Tour 4: Valley Forge
10:45 a.m. - 11:45 a.m.  NTCA Rural Broadband PAC Board Meeting
10:45 a.m. - Noon

Telco Track Concurrent Sessions

The Telco/Electric Secret Recipe-Partnerships for the Future
Certificate Course Code: B103
Electric and telco partnerships can succeed in building better broadband services for rural communities; the primary question is how to get cooking. We'll explore some successful telco/electric partnerships and find the key ingredients for success in your territory.
Chris Martin, Vice President, Member and Industry Relations, NRTC
For: All

Masters of Resilience
Certificate Course Code: B105

Engage, inspire, and cultivate company innovation by utilizing your most essential asset—your employees. Recruiting and developing the wellness-minded employee, creating a community-focused workplace culture, and providing the tools to thrive at work and in life are the key. Learn how to develop a workforce of resilient employees from those who know your challenges best: NTCA’s Member Relations team.
For: Telco Staff

10:45 a.m. - Noon

Director Peer-to-Peer Roundtables
Certificate Course Code G106
Back by popular demand, Director Roundtables are organized by company size and occur early in the program to invigorate your networking and discussions.
For: Directors

1:00 p.m. - 3:00 p.m. Telcom Insurance Group (TIG) Board Meeting
1:00 p.m. - 3:30 p.m. Government Affairs Committee Meeting
1:00 p.m. - 3:30 p.m. Innovation and Business Opportunity Committee Meeting
1:00 p.m. - 5:00 p.m. Tour 5: Philly Top to Bottom
1:45 p.m. - 3:00 p.m. Telco Track Concurrent Sessions (repeat)

The Telco/Electric Secret Recipe-Partnerships for the Future (repeat)
Masters of Resilience (repeat)
1:45 p.m. - 3:00 p.m. Director Track Concurrent Sessions

Software 101: Leveraging Software to Run an Operation
Certificate Course Code: B109
Software is evolving at a rapid pace across all industries, and new opportunities to find operational efficiencies arise every day. Any telco seeking to stay ahead must remain constantly informed about industry-leading software developments as well as how best to use what is already in their toolbox. This panel discussion will address best practices for using software to maximize the effectiveness of your company.
For: Directors, Telco Staff
Brought to you by the NTCA Associate Member Advisory Council

Stretching for That Strategic Baseline
Certificate Course Code: B106
Strategy is key for any company, yet many companies have not defined theirs. Learn how your company can meet that threshold and be ready to develop a strategic plan, define or refine your mission, and take the board and company to its full potential. This session is designed for those who want to keep the future in sharp focus.
Rod Ballard, Principal, Jackson Thornton
For: Directors, Telco Staff
3:00 p.m. - 5:00 p.m. Rural Trust Insurance Co. Meeting
3:15 p.m. - 4:15 p.m. Afternoon General Session
Successful Apps for Rural Telcos
Mobile apps can serve a variety of purposes at a telco, from advertising community businesses and events to streamlining installs and improving customer service. Join a lively discussion of some of your peers' best apps and discover the benefits of launching your own.
Brought to you by NTCA's Marketing Committee
3:30 p.m. - 5:00 p.m. Awards Committee Meeting
3:30 p.m. - 5:30 p.m. Tribal Affairs Committee Meeting
4:00 p.m. - 5:30 p.m. NISC Telcom Membership Reception & Meeting
4:00 p.m. - 6:00 p.m. Technical Committee Meeting
6:30 p.m. - 9:30 p.m. FRS Fundraising Event: Spirit of Philadelphia Dinner Cruise

Tuesday, September 26

6:30 a.m. - 7:15 a.m. Fun Walkaround
Fitness buffs and those who rise early can join the Fun Walkaround before the conference starts. Meet in the Marriott lobby at 6:30 a.m. on Sunday. This is a great way to add in some exercise, see the city and get yourself energized for a full day.
7:30 a.m. - 2:00 p.m. REGISTRATION
8:00 a.m. - 5:00 p.m. 

Benefits Consulting

8:10 a.m. - 8:40 a.m. 

Member Investment/Dues Formula Update

8:45 a.m. - 10:00 a.m.

Telco Track Concurrent Sessions

Not Too Distant Future Quest—Wireless at the Edge
Certificate Course Code: T106

What does the future hold for all types of wireless? This session will provide a high-level view of technologies being developed and offered today. Learn how to leverage up and coming in-home, access and mobile technologies to handle the latest internet trends. From 4k streaming, augmented reality, IoT and device-to-device communications, wireless is quickly evolving as an important and cost-effective tool in your tool chest.
Jamie Fink, Chief Product Officer, Mimosa
For: All

5G Prospects: What It Means for Consumers, Providers and Competitors
Certificate Course Code: T104

The big four wireless companies are already working toward gigabit speeds in advance of setting the standards for 5G service. With North America and Asia predicted to lead the deployment of next generation mobility services, hear how incredibly fast speeds will drive better service, lower latency and more options for wireless services.
James Mardis, Vice President, Plus One
Scott Soden, Managing Partner, Alpina Capital
Larry Thompson, Chief Executive Officer, Vantage Point Solutions
For: Telco Staff
Brought to you by the NTCA Associate Member Advisory Council

8:45 a.m. - 10:00 a.m.

Director Track Concurrent Sessions (repeat)

Software 101: Leveraging Software to Run an Operation (repeat)

Stretching for That Strategic Baseline (repeat)

9:00 a.m. - 10:00 a.m.

Spouse Session: Ventriloquist Ryan & Friends

Ryan graduated from the Maher School of Ventriloquism in Colorado and is a member of the North American Association of Ventriloquists where he gets to hang out with other cool guys who play with dolls. You may have seen him in the Cincinnati Inquirer, the History Channel or as a headlining performer for Disney Cruise Lines.

9:30 p.m. - 3:00 p.m.

The Coffee Stop

10:15 a.m. - 11:30 a.m.

Telco Track Concurrent Sessions

Not Too Distant Future Quest—Wireless at the Edge (repeat)

5G Prospects: What It Means for Consumers, Providers and Competitors (repeat)

10:15 a.m. - 11:30 a.m.

Director Track Concurrent Sessions

Acronyms and Issues—Things That You Need to Know Now  
Certificate Course Code: T102

This session is specifically designed for those new to the industry, or those who may need a refresher. Besides all the acronyms and technology buzzwords, we’ll cover some of the top-of-mind trends and issues that the industry is facing today.
Bob Gnapp, Director, NECA
For: Directors

Commercial Drone Uses in Rural America: Opportunities, Pitfalls and Best Practices 
Certificate Course Code: T106

Drones are now officially a mainstream commercial activity across the globe. This session explains how commercial drones can help automate previously labor-intensive activities, collect valuable data and even save lives. We’ll look at several commercial drone business cases taken directly from NTCA members and their customers.
Daryl Zakov, Attorney, Bennet & Bennet
For: Directors, Telco Staff

1:00 p.m. - 5:00 p.m.

FRS Board of Directors Meeting

1:00 p.m. - 4:00 p.m.

Tour 6: Philadelphia Movie Sites

1:30 p.m. - 4:00 p.m.

Tour 7: Taste of Philly Walking Tour

1:30 p.m. - 2:15 p.m.

What's on Your Mind?

A roundtable session with Shirley Bloomfield.

1:30 p.m. - 2:45 p.m.

Director Track Concurrent Sessions (repeat)

Acronyms and Issues—Things That You Need to Know Now (repeat)

Commercial Drone Uses in Rural America: Opportunities, Pitfalls and Best Practices (repeat)

1:30 p.m. - 2:45 p.m.

Telco Track Concurrent Session

Goodbye City, Hello Country:
Seven Big Ideas for Marketing Rural Communities
(does not repeat)
Certificate Course Code: B107

How can your community influence the influencers working on corporate site selection? Learn a mix of “best and next” practices in telling your story to win business relocations. Reliable and superfast broadband is one factor, but what else does it take? Discover how to play a role in marketing your region to draw potential employers to your rural community.
Andy Levine, President, Development Counselors International
For: All

2:00 p.m. - 4:00 p.m.

RWA Committee Meetings

5:30 p.m. - 7:00 p.m.

Rural is Cool Reception and Vendor Showcase

Network with peers and connect with solution providers to get a glimpse at their most innovative products. 

Wednesday, September 27

8:00 a.m. - 10:00 a.m. REGISTRATION
8:00 a.m. - 8:30 a.m.

Continental Breakfast

8:15 a.m. - 11:15 a.m.

Closing General Session

Foundation for Rural Service Update
Stephen Milner, FRS Board President
Jessica Golden, FRS Executive Director


A Conversation with Microsoft
Paula H. Boyd, Director of Government and Regulatory Affairs, Microsoft Corp.


Panel Discussion: 2017 and Beyond: What Makes This Year Different in Cybersecurity?

There’s been a lot of hype in describing turmoil for security professionals. So why is this year different, and what should you be doing to cope with changes in the way cybercrime has ramped up? The panel will give their expert views on what has brought about current challenges, and discuss defense strategies.


Panel Discussion: Building a Telehealth Toolkit for Rural Carriers 

A panel of rural healthcare professionals and rural carriers discuss telehealth success stories that can be replicated for success. Explore how these ideas can be harnessed to create a toolkit or checklist that could be used by telcos wanting to collaborate with healthcare providers. 


Uncrapify Your Life.
Jeff Havens, Motivational Speaker and Author

In this session Jeff Havens brings it all home with a poignant and powerful discussion about how small changes in our communication strategies can often be the most important (and least expensive) way to strengthen relationships, increase loyalty, and create a unbreakable culture of teamwork and mutual respect.

8:30 a.m. - 3:30 p.m.

Tour 8: The Simple Life: Pennsylvania's Amish