Telco Executive Certificate Course codes: B103, B109 and T106.
Attending this event earns you three credits toward your Telco Executive Certificate.
Learn more about NTCA certificate programs.
Monday, March 12 |
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7:30 a.m. – 8:30 a.m. |
Continental Breakfast |
8:20 a.m. - 8:30 a.m. |
Welcome Shirley Bloomfield, CEO, NTCA–The Rural Broadband Association |
8:30 a.m. - 9:30 a.m. |
Hack Your Customer’s Brain: Magnetic Brands, Dazzled and Devoted Customers How everything we’ve learned as humans, friends, business people so far fits into the new world of technology- what still works and what has changed? Learn how to test prospects and customers to find out what language and ideas they respond best to, which ones they ignore and which ones they hate! Brian Carter, CEO, The Brian Carter Group |
9:30 a.m. - 10:30 a.m. |
Reinvent the Customer Experience Jeremy Graves, President, Pivot |
11:00 a.m. – Noon |
Mergers, Acquisitions and Business Combinations—2018 Style It's 2018, do you know where your next partnership or growth opportunity is coming from? We'll talk about recent combinations from commercial companies and co-ops, including recent activity, likely hurdles and what 2018 has in store for the industry. Leo Staurulakis, Executive Vice President, JSI
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Noon – 1:30 p.m. |
LUNCH |
1:30 p.m. – 2:30 p.m. |
10 Consumer Tech Trends That You Should Know What are your customers hanging off your network? We’ll plow through all the top consumer tech trends that telcos need to know now. Justyn Miller, President, Aureon Technology |
2:45 p.m. – 3:45 p.m. |
Working Wonders With Wireless Jamie Fink, CTO & Co-Founder of Mimosa Networks |
4:00 p.m. – 5:00 p.m. |
The TEF Top 10 |
5:00 p.m. – 6:00 p.m. |
RECEPTION |
Tuesday, March 13 |
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7:15 a.m. – 8:00 a.m. |
Continental Breakfast |
8:00 a.m. - 12:15 p.m. |
Tuesday @ TEF Ryan McCarty, Co-Founder, Culture of Good World-famous co-founder of CultureOfGood.com Ryan McCarty will join us to emcee a morning series focused on current and next-generation leadership. He'll begin with an eye-opening session on ramping up the culture at your company and then guide us through various leadership topics designed to leave you inspired to make some changes for the good. 8:00 a.m. – 9:00 a.m. 9:00 a.m. – 10:00 a.m. Camilla Formica, Vice President of Sales and Business Development, Jones NCTI 10:15 a.m. – 11:15 a.m.
David Hengel, Executive Director, Greater Bemidji 11:15 a.m. – 12:15 p.m.
Kristi Westbrock, Assistant GM & COO, Consolidated Telecommunications |
1:00 p.m. – 5:00 p.m. |
Cyber Wise Workshop Lunch will be provided. This workshop is free, but requires advance registration. For conference attendees, please add the workshop to your registration. For workshop-only attendees, please contact us to register. |
5:00 p.m. | MEETING ADJOURNS |