Attending this conference earns you one B109 credit toward your NTCA certificate. 
Learn more about NTCA certificate programs.


Sunday, March 10

5:00 p.m. – 6:00 p.m.



Monday, March 11

7:30 a.m. – 8:30 a.m.


8:20 a.m. – 8:30 a.m.


8:30 a.m. – 9:30 a.m.


Tiffani BovaBuilding Your Growth IQ: Get Smarter About Building Your Company's Future
Tiffani Bova, Customer Growth, Sales and Innovation Evangelist, Salesforce.com
A winning strategy for one business may spell doom for another. In this eye-opening talk, customer growth and innovation expert Tiffani Bova draws on her expertise as a consultant and practitioner to devise a new framework for business leaders looking to pursue growth. Audiences will come away with knowledge about 10 simple—but easily misunderstood—growth paths, how to get a handle on their particular business context, and the right combination and sequence of growth paths to take them into the future.

11:00 a.m. – Noon

Growth by Acquisition: Buying an IT Firm
IT and related services are a natural fit for expansion and can become something of a quadruple play offer. Buying rather than building may be your path to success. Learn how to identify an acquisition target, determine valuation, kick the tires, seal the deal and integrate new business lines.

10:30 a.m. – 11:00 a.m.


9:30 a.m. – 10:30 a.m.

Expand Your Sales Force Without Hiring 
Third parties are out there that want to sell what you have to offer, but you need to know how to start the process. Discover how to structure contracts and agreements and hear from your peers that currently work with third-party sales agents for managed IT, remote monitoring, bandwidth, HPBX, reciprocating sales and other services.

Noon – 1:30 p.m.


1:30 p.m. – 2:15 p.m.

CAF II—Lessons Learned and a Look Forward
After the dust settles from the 2018 auction, let’s look at where we stand now, how to deal with threats from newer players in the telecom industry and how better to capitalize on such funding opportunities in the years ahead.

2:15 p.m. – 3:00 p.m.

State Broadband Funding: A How-To Guide 
Some states have led the charge in establishing their own broadband deployment funds. Find out how those state funds came about, how you can help get the conversation moving in your state and what the potential obstacles and pitfalls might be.

3:00 p.m. – 3:15 p.m.


3:15 p.m. – 4:00 p.m.

Not Another 5G Session
Yes, there is still more to discuss. As the convergence of wireline and wireless continues and 5G rolls out in select areas, set the hype aside to talk about what you need to be aware of from deployment to new competitive threats to monetization strategies.

4:00 p.m. – 5:00 p.m.

Quick Hits—What’s on Your Fix-It List?
Taking the top issues straight off your growing list of executive struggles, learn to tackle troublesome challenges in a rapid-fire format and see what solutions your peers might be able to offer.

5:00 p.m. – 6:00 p.m.



Tuesday, March 12


Setting the Stage for Tomorrow
Spend a full morning of sessions looking into the future. As you prepare your business for all sorts of transitions, conversations on HR/leadership, evolving corporate culture, partnering and cultivating economic development will help you reshape the telco for the next generation.

7:30 a.m. – 8:00 a.m.


8:00 a.m. – 9:00 a.m.

Executing your Talent and Recruitment Strategy
Your team’s talent strategy starts at the top, and it takes commitment and persistence to make sure you have the right people in the right places to move toward your goal. While there may be a need for some shake-ups and creative partnering to get where you want to go, this session shows how others have been successful building strategic teams.

9:00 a.m. – 10:00 a.m.

Partnering for Success
The next few years requires creativity when it comes to finding and working with partners toward mutually beneficial outcomes. And those partners may be in a wide variety of fields. Discover how some of your peers are sharing resources, staff and services, and learn how to identify potential partners, maximize the shared gain and structure agreements and boundaries.

10:00 a.m. – 10:15 a.m.


10:15 a.m. – 11:15a.m.

Corporate Culture—A Marathon, Not a Sprint 
Part of setting the stage includes growing a corporate culture that shines and getting buy-in from the team that is going to help get you there. Let them see your vision, let them know what your goals are, and learn how to foster an enduring atmosphere of engagement.

11:15 a.m. – 12:15 p.m.

Cultivating and Driving Economic Development: Building a Community Workforce Attraction Effort
The economic strength of your community directly impacts the well-being of your company. Learn how you and your team can step in to cultivate and grow economic engines in your territory. Learn how to discover what matters most and where you can spend precious resources wisely. 

12:15 p.m.

TEF Wrap up/Adjourn 


12:30 p.m. – 5:00 p.m.

Telco Executive Retirement Planning Seminar

Join us for an exclusive educational opportunity—a specialized version of the popular NTCA Pre-Retirement Planning Seminar—designed specifically for rural telco executives. Gain a deeper understanding of specific actions you should take now in your personal planning to help achieve your financial goals in retirement. Opportunities to maximize your NTCA retirement and health benefits will be discussed, and estate and tax planning considerations will be addressed by subject matter experts. Attendees also have the opportunity to schedule a personal financial consultation during this session. Why wait? Be prepared for your financial future.

This seminar is included in your Telcom Executive Forum registration at no additional cost. For seminar-only attendees, there is a $195 registration fee. Registration for this seminar by January 31, 2019 is required, so NTCA can create personalized retirement planning materials for attendees. Contact us at (828) 255-2802 for assistance with the Telco Executive Retirement Planning Seminar registration.



Wednesday, March 13

7:45 a.m. – Noon

Telco Executive Retirement Planning Seminar