Contact Us

NTCA benefits resource specialists are available from 9 a.m. until 8 p.m. ET Monday - Friday to assist with your questions and requests.

Group Health Program (GHP), Benefits Enrollment, R&S Program, Savings Plan Service
Phone 828-281-9000
Fax 828-255-9625
GHP Email
Benefits Enrollment Email
R&S Program Email
Savings Plan Email
Correspondence Mailing Address NTCA
Benefits Resource Unit
30 Town Square Blvd., Suite 300
Asheville, NC 28803
Fidelity Investments 1-888-682-2352

For questions about Savings Plan account balances, creating and changing your NetBenefits personal identification number, distributions, fund information and changes, contact Fidelity representatives Monday - Friday from 8 a.m. until midnight ET.

Website Assistance

Online claims inquiry website, contact

NTCA main website, contact

Benefits Program Resources Summary