Customer Service and Provisioning Supervisor

Job Category
Administration/Office Support
Job Description

Customer Service and Provisioning Supervisor

3 Rivers Communications is looking for a Customer Service and Provisioning Supervisor with potential for advancement.

A combination of 5 years of telecommunications supervisory experience and/or education will be considered along with the ability to communicate effectively, focus on details, perform work with critical accuracy, and lead a technically advanced customer focused team.

Job duties would include:
• Coach and mentor staff
• Assure effective and timely service order flow and service order programming
• Oversee efficiency and effectiveness of the customer help desk for voice, internet and TV support
• Liaison between the help desk staff and internal and external technical support tiers
• Provide support for customer service provisioning and billing functions
• A basic knowledge of E911 data routing would be desirable

The application deadline is Friday, November 16, 2018 at 5:00 pm.

 

To apply or for more information, please contact the Human Resources Department 406-467-4410, write PO Box 429, Fairfield, MT 59436, or e-mail robert.frost@3rivers.coop.  An application is available online at http://www.3rivers.net/Employment.php.

3 Rivers Communications is proudly an Equal Opportunity – Affirmative Action Employer. 3 Rivers Communications, requires a background and drug screening test as a part of its selection and hiring process.

Job Location (City, State)
Fairfield, Montana
Company Name
3 Rivers Communications
Company Email Address
robert.frost@3rivers.coop
Company Phone Number
Contact Name
Robert Frost