Dispatch Coordinator

Job Category
Customer Service
Job Description

Do you thrive in a fast-paced and changing technology environment? Are you detail-oriented with solid organizational savvy and excellent communication skills?

Consolidated Telephone Company (CTC), a local telecommunications company based in Brainerd, Minnesota has an immediate opening for a Dispatch Coordinator.

With a 67 year history in the Brainerd Lakes area and surrounding communities, CTC provides telephone, internet and TV services to residents and businesses. CTC is known for providing exceptional service and technology solutions to its members while maintaining a reputation as one of the best employers in the area.

The Dispatch Coordinator will act as a communication point between the technicians, sales, and customer service teams. This position will prepare and dispatch daily work schedules for technicians and engineering technicians according to service orders and trouble calls. While working closely with other departments, this position ensures that all repairs and related services have been completed and actively monitors queues to efficiently distribute orders to technicians, based on availability.

The ideal candidate will have a background in telephone industry systems and possess excellent communication skills, solid organizational savvy, and a detail-oriented mindset.

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

If you are interested in joining the CTC team, please forward your resume to hr@goctc.com by September 4, 2019.

Job Location (City, State)
Brainerd, MN
Company Name
Consolidated Telephone Company