This position is responsible for designing, building, maintaining and monitoring RTC's Internet service provider (ISP) and corporate networks which range from small /30 point to point network connections to /19 edge networks for data, phone and Internet protocol television (IPTV).
Ensures a high quality of network operations through monitoring. Currently using Auvik, Multi Router Traffic Grapher (MRTG) and custom scripts.
Utilizes Dynamic Host Configuration Protocol (DHCP), Open Shortest Path First routing protocol (OSPF), Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), next-generation multicast virtual private network (ng-MVPN), Link Aggregation Control Protocol (LACP), Platform Independent Multicast routing protocol (PIM), Internet Group Management Protocol (IGMP), Session Initiation Protocol (SIP), Media Gateway Control Protocol (MGCP), Simple Network Management Protocol (SNMP), Syslog, Mac Address Tables, Address Resolution Protocol (ARP) tables, and Wireshark captures to help with automatic provisioning and monitoring of networks.
Supports the Central Office Technicians, Information Technology (IT) Staff, and Customer Support(L1) on more Information Technology (IT) intensive portions of network including: Multicast IP video, Telephony soft switch (Metaswitch) maintenance and analysis and Dasan Zhone FTTx Gigabit-capable Passive Optical Networks (GPON) and Active Ethernet edge deployment technology.
Assists other employees on other Windows/Unix based systems as needed, such as Fixed Wireless network management system, Spiceworks, Oreka Voice recording system, Minerva and Innovative IPTV Middleware systems and geo-redundant VMware/Tegile storage area network (SAN)
Provisions network core and edge, multicast Juniper MX and ACX series routers, EX and QFX switches and SRX firewalls via Command Line Interfaces (CLIs) and Graphical User Interfaces (GUIs). Also Adtran Total Access (TA) equipment and other ISP hardware as deployed.
Researches new technologies to determine applicability to today and future of the networks.
Implements, document and establish Standard Operating Procedures to achieve Quality of Service (QOS) goals with other RTC employees.
Creates monthly reports on the progress, outages and corrective actions taken, upgrades, etc. for members of the management team.
Serves in standby status for an entire week on a rotating basis. Willing to work in maintenance windows after hours.