On March 12, 2020, NTCA submitted comments asking the FCC to revise its policy requiring multiple pieces of personally identifiable information be submitted before telecommunications employees can use systems necessary to administer Lifeline-related matters.
Bridging the Digital Divide for Low-Income Consumers, WC Docket No. 17- 287, Federal-State Joint Board on Universal Service – Lifeline and Link-Up Reform and Modernization, WC Docket No. 11-42, Telecommunications Carriers Eligible to Receive Universal Service Support, WC Docket No. 09-197