In an effort to educate consumers, NTCA released several educational pieces regarding the ongoing call completion epidemic that are available for association members to share with their customers. The below a video and an infographic explain the issue. Share the video and infographic in your customer newsletter, post the resources on your website Facebook, Twitter and LinkedIn.
Carrier complaints regarding call completion issues can be sent to email@example.com.
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Call Completion, MOBILE NOW, Small Business Legislation Alive Again
Washington Report, January 26, 2017
NTCA Advises FCC Not to Let Technology Transition Compromise Call Quality
Washington Report, January 5, 2017