In an effort to educate consumers, NTCA released several educational pieces regarding the ongoing call completion epidemic that are available for association members to share with their customers. The below a video and an infographic explain the issue. Share the video and infographic in your customer newsletter, post the resources on your website Facebook, Twitter and LinkedIn.
Carrier complaints regarding call completion issues can be sent to firstname.lastname@example.org.
ATIS NGIIF Contact Directories
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FCC Seeks Review of Rural Call Completion Issue
Washington Report, July 13, 2017
FCC Examines Rural Call Completion Issues
Washington Report, June 29, 2017
NTCA Urges Continued Vigilance on Rural Call Completion
Washington Report, March 16, 2017