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Consumer & Service Quality

More information about NTCA's advocacy issues can be found in the Federal Filings and Press Releases.




Latest News

FCC Launches Consumer Help Center
Full Story: Washington Report, July 29, 2010 (Subscribers Only) 

Senators Introduce Freedom for Consumer Choice Act
Full Story: Washington Report, July 22, 2010 (Members Only) 

FCC Releases Consumer Inquiries and Complaints Reports
Full Story: Washington Report, April 8, 2010 (Members Only)

Consumer and Governmental Affairs Bureau Deputy Chief Appointed
Note in the News, Washington Report, March 25, 2010 (Members Only)

FCC Launches Consumer Digital Tools
Full Story: Washington Report, March 18, 2010 (Members Only)

FCC Seeks Comment on Form 497 Guidance
Note in the News, Washington Report, March 18, 2010
(Members Only)

FCC Issues CPNI Forfeitures
Note in the News, Washington Report, March 4, 2010 (Subscribers Only)

 
Papers, Surveys & Initiatives

CPNI Fact Sheet (December, 2007)