We impact people's lives daily by putting state of the art technology into their hands!!!
Our employees are provided with a benefit package that compliments many aspects of an employee's needs and wants. From competitive health insurance with reasonable premiums to a 10% retirement match to 21 PTO days and 8 holidays a year, MTC knows the importance of these benefits to employees.
This position serves as a primary point of contact for all things related to customer reporting and accounting, including system design and maintenance, data extraction and analysis, and regulatory reporting. The position also provides cross coverage on key financial accounting duties. In addition, the position assists and educates customers regarding company’s products/services and billing inquiries and establishes new and modified processes for staff.
Duties & Responsibilities
- Serves as the data expert for all tables within the SiS system, spending substantial time manipulating, extracting, and modifying various database tables, as well as related database queries and reports.
- Establishes efficient processes, profiles, C&C codes, tax setup, and workflows for new products and services.
- Oversees cleanup of system data to ensure accuracy, integrity, and uniformity.
- Oversees education and analysis of company impact on all new regulatory items imposed by many different entities.
- Coordinates data pulls for monthly membership data for annual meetings, monthly customer counts, NECA, and monthly board statistics.
- Coordinates membership allocations, including payouts of capital credits and discounting.
- Complete monthly reconciliations Lifeline, ACP, RHC, CABs, and various taxes, as well as switched Access Revenue.
- Oversee monthly traffic study reporting relating to MOU for VoIP and FCC 477 analysis, as well as related FUSC tax updates from results annually.
- Perform analysis of LD billing rates to ensure fees are appropriate and ensure billing processes are compliance with Tariff filings.
- Guide procedures and policies for billing to align with best practices.
- Serves as the backup for customer number porting and forfeited capital credit process.
- Oversees monthly EAS reporting, NECA EC1050 filing, and Reassigned Number Database reporting.
- Oversees FCC mandated Performance Measurement Module speed & latency testing.
- Oversees monthly reporting of customer counts for various agencies and management.
- Completes data extract and input for all regulatory filings.
- Oversee Carrier Access billing (full process) – CABS.
- Maintains CELEA policy and facilitates reporting any policy changes to the FCC.
- Develops processes and policies for handling new regulatory programs affecting products and service offerings.
- Provides company-wide training on regulatory topics.
- Research, interpret, and oversee new regulatory reporting requirements specific to our industry.
- Oversees 911 reporting, CNAM database reporting, 800 # assignment, and customer price comparison processes, Illinois Telecom relay monthly report and Illinois Comptroller payment remittance process.
- Completes FCC Traced Act Reporting.
- Establish Trading Partner Participation (TPP) Agreements with participating companies.
- Establishes policies and business practices for reporting systems and effectively communicates changes to CSRs.
- Coordinates updates of ARC, CBOL, FUSC, and all other regulatory tax changes impacting customer billing.
- Oversee regulatory reporting requirements of grants, including but not limited to RDOF and Reconnect.
- Performs other duties as assigned.
Knowledge & Experience
- Bachelor’s Degree in Accounting, Finance, Law, Compliance, or other field with regulatory experience. A minimum equivalent experience of 3 years working in regulatory reporting role will be considered.
A full job posting can be found at https://www.mdtc.net/careers/