Sponsored By
March 21, 2 p.m. ET
What steps are you taking to differentiate your small business offering this year? How many months — or years — does your plan have so that the businesses in your community can thrive?
Join this webinar to learn how an NTCA member and broadband service provider knew they needed a unique managed solution that stood out from the competition — fast. They implemented a new small-business offering, SmartBiz by Calix, in their service area in mere months, not years, to better serve small business customers and increase subscriber loyalty.
In this webinar, RTC Networks and Calix, who works with hundreds of NTCA members, will discuss how they implemented SmartBiz in lightning-fast time.
They will discuss how they:
- Landed on launching a managed service, differentiated from their residential offerings, as the right strategy.
- Built a launch plan including new packaging, sales and installation approaches.
- Incorporated best practices and adjusted their plan as they on-boarded customers.
- Learned from their business sales, installation and support experiences, and the best practices they have cultivated along the way.
Presenters
Brooks Goodall, Chief Operating Officer/Assistant General Manager, RTC Networks
Jessica Parsons, Senior Director, Solutions Marketing — SmartBiz and SmartMDU, Calix
Shannon Stafslien, Marketing Manager, RTC Networks
Registration
Registration for this webinar is required. Login information will be emailed upon registration. For NTCA members unable to attend this event, an archive will be available.
Technical Support
We are excited to use Zoom for this webinar. If you have not used Zoom before, we recommend joining the conference at least 10 minutes before the event to ensure you have time to be familiar with the software. A Zoom account is not required to be able to participate.
Before the start of the webinar, check that your computer speakers are turned on, and the volume meets your listening specifications. If you are experiencing technical difficulties, please refer to Zoom's help center where there is a chat feature for their contact support.
Questions
For more information, contact NTCA at (703) 351-2118.