Bring New Features to Subscribers in Record Time: Learn From Mountain Telephone's Success
Thursday, May 6, 2021
2 p.m. ET
About the Webinar
As an innovative broadband service provider, you may be thinking about how you can make it easier for your subscribers to manage their network and devices on their own. Maybe you're considering introducing a mobile app to put that control right in their hands, but you are not quite sure how to make that happen quickly.
How do you go from concept of a mobile app to service launch in record time?
Many service providers trying to launch a new, complex service get mired down in trying to coordinate between multiple departments, or they launch a service without the support of key departments. Join us for this upcoming webinar to discover how Mountain Telephone worked closely with the Calix Customer Success to achieve a seamless, coordinated launch across departments that dramatically sped up their time to market.
Mountain Telephone Marketing and Calix Customer Success experts will share how they were able to deliver a whole new experience to subscribers through a personalized mobile app and content controls for home network security, in just a matter of weeks.
Find out how guidance along the way can help accelerate your go-to-market goals, improve subscriber loyalty, and enhance your brand!
Presenters
Tom Schroer, Senior Director Services Marketing, Calix
Gabe Petersen, Senior Manager, Customer Success, Calix
Ricky Pennington, Director of Strategy & Business Development, Mountain Rural Telephone Cooperative
Lisa Fannin, Director of Marketing/ Public Relations, Mountain Rural Telephone Cooperative
Registration
Registration for this webinar is required. Login information will be emailed upon registration. For NTCA members unable to attend this event, an archive will be available.
Notice: This webinar is provided for general information purposes only and does not constitute legal or professional advice. No user should act on the basis of any material contained in the webinar without obtaining proper legal or other professional advice specific to their situation. Any opinions expressed are those of the individual contributor(s) and may not reflect the views of NTCA. Unless otherwise stated explicitly, NTCA does not endorse or recommend any product or service described or mentioned. I understand that my information will be shared with any sponsor(s) of the resource, so they can contact me directly about their products or services.
Technical Support
We are excited to use Zoom for this webinar. If you have not used Zoom before, we recommend joining the conference at least 10 minutes before the event to ensure you have time to be familiar with the software. A Zoom account is not required to be able to participate.
Before the start of the webinar, check that your computer speakers are turned on, and the volume meets your listening specifications. If you are experiencing technical difficulties, please refer to Zoom's help center where there is a chat feature for their contact support.
Questions
For more information, contact us at (703) 351-2118.