March 3, 2022
2 p.m. ET
About the Webinar
Is this the year you deliver a game-changing mobile app experience to your subscribers? After all, it is what they expect: 66 percent of companies say their customers prefer using mobile apps to communicate, according to the recently published report, A New Digital-First Imperative for Customer Support.
There are ways you can ensure rapid mobile app and advanced services even before you roll the app out by enabling and aligning your teams with the right skills, tools and knowledge.
Join your colleagues for this webinar March 3, and we will show you how. You will hear broadband service provider Paul Bunyan discuss how they partnered with Calix customer success experts to increase usage of the personalized mobile app and improve adoption of their advanced cloud-based services.
You will learn:
- Best practices to show subscribers the power and control a broadband app can have on their Wi-Fi experience.
- How customer support and field installation teams are improving adoption and usage of advanced services through a game-changing branded mobile app experience
Presenters
Tom Schroer, Sr. Director Services Marketing, Calix
Christie Turn, Customer Service Manager, Paul Bunyan Communications
Mark Wilwohl, Customer Success Manager, Calix
Registration
Registration for this webinar is required. Login information will be emailed upon registration. For NTCA members unable to attend this event, an archive will be available.
Notice: This webinar is provided for general information purposes only and does not constitute legal or professional advice. No user should act on the basis of any material contained in the webinar without obtaining proper legal or other professional advice specific to their situation. Any opinions expressed are those of the individual contributor(s) and may not reflect the views of NTCA. Unless otherwise stated explicitly, NTCA does not endorse or recommend any product or service described or mentioned. I understand that my information will be shared with any sponsor(s) of the resource, so they can contact me directly about their products or services.
Technical Support
We are excited to use Zoom for this webinar. If you have not used Zoom before, we recommend joining the conference at least 10 minutes before the event to ensure you have time to be familiar with the software. A Zoom account is not required to be able to participate.
Before the start of the webinar, check that your computer speakers are turned on, and the volume meets your listening specifications. If you are experiencing technical difficulties, please refer to Zoom's help center where there is a chat feature for their contact support.
Questions
For more information, contact us at (703) 351-2118.