Lead operations. Strengthen impact. Help power rural connectivity.
NTCA is seeking a strategic, execution-focused COO to partner with the CEO and executive team in advancing its mission and driving organizational excellence.
This role provides enterprise-wide operational leadership across Member Engagement, Information Technology, and the Foundation for Rural Service, ensuring NTCA delivers high-impact programs, services, and member value.
What You’ll Do
- Execute NTCA’s strategic plan and drive cross-functional alignment
- Lead member engagement efforts to enhance programs, events, and services
- Oversee IT strategy, digital transformation, and cybersecurity
- Provide strategic oversight of the Foundation for Rural Service
- Establish performance metrics to improve outcomes and accountability
- Build and lead high-performing, collaborative teams
- Engage with members, partners, and the Board
What You Bring
- 10+ years of senior leadership experience (association, nonprofit, or mission-driven organization)
- Proven ability to lead complex operations and organizational change
- Experience across member engagement, IT/digital, and/or foundation leadership
- Strong strategic, operational, and people leadership skills
- Passion for rural communities and broadband connectivity
Why This Role Matters
You’ll help lead NTCA at a time of historic investment, rapid innovation, and critical policy importance for rural broadband.
Why You’ll Love Working at NTCA
You’ll join a team that genuinely invests in your well-being and your future—where your contributions matter, your ideas are valued, and your work makes a real difference for communities across the country.
Why NTCA
We offer a competitive compensation and benefits package designed to support your health, financial wellness, and professional growth—within a culture grounded in respect, collaboration, innovation, and service.
Benefits include:
- Competitive salary with ongoing feedback and coaching
- 401(k) and pension retirement programs
- Comprehensive health coverage (medical, dental, vision, prescription)
- Company-paid life and disability insurance
- Generous paid time off and holidays
- Tuition reimbursement and professional development
- Hybrid work environment
- Corporate volunteering and wellness programs
Please send a resume and compensation requirements to:
Shirley Bloomfield
[email protected]