Exploring Innovation with Technology
NTCA recently hosted the 30-Day AI Challenge, inviting members to explore what AI could do for their organizations. Throughout the competition, participants examined how AI could make their work easier, faster, and more effective. They selected one—or dove into all four—key areas where AI can make a meaningful impact: Marketing and Content Creation, Customer Service, Internal Operations, and Network Management. Whether the goal was saving time, improving service, or uncovering fresh ideas, the challenge offered a structured opportunity to experiment, learn, and identify what worked best.
Congratulations to the 30-Day AI Challenge winners:
- Gardonville Cooperative Telephone Association (Brandon, Minn.)
- Nex-Tech (Lenora, Kan.)
- Paul Bunyan Communications (Bemidji, Minn.)
- PTCI (Guymon, Okla.)
- Rainbow Communications (Everest, Kan.)
- Twin Valley (Miltonvale, Kan.)
Explore NTCA’s White Paper on AI in Rural Broadband
Artificial intelligence is a tool that’s already reshaping how broadband providers work, connect with customers and plan for the future. In "AI Applications for Rural Broadband Providers," presented by the NTCA Innovation and Business Opportunity Committee, NTCA Vice President of Policy and Industry Innovation Josh Seidemann takes a deep dive into how AI can be applied across the rural broadband industry, with insights on marketing, customer service, internal operations and network management. It’s designed to help providers cut through the hype and see where AI can bring real value to their business.
The paper also highlights opportunities for collaboration, knowledge-sharing, and best practices as NTCA members navigate this rapidly evolving space together. Whether you’re just starting to explore AI or already testing tools in your daily operations, this white paper offers a roadmap to help guide your journey.
Build Your Own Custom Marketing Assistant GPT
This resource walks through how to build a custom GPT that reflects your company’s brand, voice, services and audiences—and then use that AI assistant to support both everyday marketing tasks and long-term strategy. It’s a practical way for marketers to put the ideas from the white paper into action.
Leveraging AI in Rural Broadband: Practical Use Cases for ISPS
This resource identifies four key areas where rural internet service providers (ISPs) can deploy AI tools to drive substantial operational value.
AI Usage Guidelines for Rural Broadband Providers
This resource is designed to help you draft a company policy governing the safe use of AI tools while protecting the company's trade secrets, intellectual property, workplace culture, hiring commitments, brand and customers.