Sponsored by:
March 17, 2 p.m. ET
Consumers and businesses have more choices today. The winners are those who are easiest to work with. Join your colleagues for this lively discussion on how to stand out from the competition so that people choose you every time.
Leave with practical tips on:
- Measuring consumer perceptions and the pain points that make people leave.
- Arming your team with the skills and training to shine in every situation.
- Leveraging your deep community roots to provide an amazing experience.
Bonus: Attendees will get a free CX Maturity Scorecard.
Presenters
Aaryn Slafky, Vice President of CX, Pivot
Nicole Cochran, CX Programs Manager, Pivot
Registration
Registration for this webinar is required. Login information will be emailed upon registration. For NTCA members unable to attend this event, an archive will be available.
Technical Support
We are excited to use Zoom for this webinar. If you have not used Zoom before, we recommend joining the conference at least 10 minutes before the event to ensure you have time to be familiar with the software. A Zoom account is not required to be able to participate.
Before the start of the webinar, check that your computer speakers are turned on, and the volume meets your listening specifications. If you are experiencing technical difficulties, please refer to Zoom's help center where there is a chat feature for their contact support.
Questions
For more information, contact NTCA at (703) 351-2118.