Services Management Corporation (SMC), the organization that administers the benefits programs offered by NTCA–The Rural Broadband Association, is pleased to announce the addition of the following new members to its Board of Directors.
- Lauren Sanders – BBT
- Jason Smith – Rainbow Telecommunications Association
- Jennifer Neff – GRM Networks
- Chad Young – Norvado
- Kent Hedstrom – Runestone Telecom Association
These new directors bring valuable experience and fresh insights to support SMC’s mission of ensuring strong, compliant, and responsive benefits programs tailored to the needs of rural broadband providers and their employees.
At the same time, SMC extends its sincere appreciation to the outgoing Board members for their dedicated service and meaningful contributions:
- Andy Randol – Panora Communications Cooperative
- Loren Duerksen – Diller Telephone Company
- Ed Schultz – West Wisconsin Telcom Cooperative
- Terry Nelson – Woodstock Telephone Company
- Jennifer Burkhalter – Gila River Telecommunications
Their leadership has been instrumental in shaping and strengthening our service to the NTCA-sponsored benefit plans.
SMC plays a vital role in managing NTCA’s retirement, health, and wellness offerings. Through commitment to operational and service excellence, SMC helps ensure these benefit programs remain responsive to the unique challenges faced by rural telecommunications organizations.
“The addition of these new Board members reflects our commitment to continuous improvement and forward-thinking governance,” said Melissa Drennan, senior vice president of benefits. “We are excited to welcome new voices and perspectives to the SMC Board. Their expertise will help us continue delivering high-quality, sustainable benefits to NTCA members and their employees across the country.”
Services Management Corporation Board of Directors
