The Voice and Data Network Engineer is responsible for projects and tasks related to the voice network, voice application systems, and central office engineering in the Northeast region. This position includes responsibility for design, and planning for maintenance, improvements, capacity and upgrades for the relevant systems. The Network Engineer is responsible for executing projects to augment and enhance the network or voice systems. This position reports to the Portland or New Gloucester office. Travel to Otelco properties in Maine, New Hampshire, Massachusetts, Vermont, and West Virginia is required.
The Network Engineering team is responsible for designing, planning, and operating complex network and voice systems to ensure optimal efficiency and cost-effectiveness through utilization of industry-best practices. The team is also responsible for complex switch translations, network monitoring and augmentation of facilities and equipment and central office records.
Essential Job Functions:
Responsible for tasks related to evolving the voice network to VOIP and consolidating switching platforms
Plans, designs, and coordinates complex network augments and rearrangements to the existing network.
Responsible for maintaining spares inventory, network redundancy and sufficient capacity in voice network systems
Responsible for working on central office facilities, utilities, infrastructure, and related systems
Provide technical assistance and support to other teams for major systems improvements.
Mentor coworkers in new technology
Maintains network drawings – floor plans for all CO's and remotes, bay diagrams.
Prepares CO Work orders – face sheets, work print, material list, post records.
Responsible for loading and maintaining inside plant records into B/OSS
May assist with numbering inventory and reporting, NPA/NXX updates.
May work with IXCs to interconnect with network.
May assist with complex translations (HPNA, NXX, COS, Prefix, address, orig tables, AMA, LNP, etc.)
Traffic and AMA analysis.
Participate in safety program and in ongoing development of company-wide policy.
Responsible for performing central office installation and repair work.
Work with customers with complex services, troubleshooting, and interoperability testing.
Participate in an on call rotation
Must be able to work over-time and off shift hours.
Performs all other related duties as assigned by management.
Knowledge, Skills, and Abilities:
Knowledge of rural and competitive telephone operations and subscriber services preferred.
o Expertise in IP voice systems and SIP preferred
o Experience with equal-access and presubscription process.
o Experience with complex translations
Experience with central office installation, maintenance, and repair work
o Experience managing and installing DC power systems
o Experience managing and installing SONET network systems
o Experience managing and installing DSL and Fiber Access equipment
o Experience with DWDM, OTN, and Carrier Ethernet technologies
Experience with design, planning, installation and maintenance of IP Networking and Routing solutions in a service provider environment preferred
Experience with design, planning, installation and maintenance of Carrier Ethernet solutions in a service provider environment preferred
Knowledge of industry standards and best common procedures
Knowledge of company products and services.
Knowledge of company policies and procedures.
Knowledge of general office procedures.
Skill in operating various office equipment such as personal computer, copier, fax, two-way radio and telephone systems.
Problem solving and network troubleshooting skills
Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
Ability to follow written and oral instructions.
Ability to work with numbers and calculations and create budgets and forecasts.
Ability to pay close attention to detail and schedules.
Ability to effectively function as a team player.
Ability to work nights and weekends when required
Travel throughout the northeast frequently required
Occasional travel beyond the northeast required
Must have a valid driver’s license.
Education and Experience:
Education: 2 or 4 year technical degree preferred, high school diploma required.
Experience: Minimum of five years of relevant technical experience.