As the COVID-19 outbreak unfolds, our commitment to providing high-quality care has never been more important. Virtual care is recommended by the CDC as the way to get care and advice and help avoid exposure and spread of potentially contagious viruses. In these unpredictable times, our doctors are here for you, working tirelessly to assure that your needs are resolved. We appreciate your patience during this time.
Lewis Levy, MD
Teladoc Chief Medical Officer
1. Visit the Teladoc Coronavirus (COVID-19) page and read the 19 most Frequently Asked Questions about COVID-19. You can also learn about:
- What coronavirus is and how it spreads.
- Effective ways to protect yourself from the virus.
- The difference between COVID-19, cold and flu.
Review the Protect Yourself and Your Family from COVID-19 flyer for additional details.
2. Get support from Teladoc if you think you have coronavirus.
- Contact Teladoc and they will advise you on what to do next.
- Call ahead before going in person to any doctor’s office.
- Don’t go to your local emergency room for COVID-19 testing. The ER is only for those who need the most critical care.
3. Get started with Teladoc consultations at www.teladoc.com.
- For the fastest support, download the mobile app or use the website to request a doctor visit. Go to the App Store (iPhone/iPad) or Google Play (Android) to download the app.
- Before your first visit, set up your account and provide a brief medical history. This will accelerate your request and help Teladoc doctors prepare for your virtual visit. You can set up your account through either the app or website.
- Make an appointment through the app, website or by calling 1-800-TELADOC (835-2362).
Please Note: You may experience extended wait times due to the high demand and need for Teladoc services. Teladoc doctors are working to provide the highest-quality care and will connect with you as quickly as possible.