Network Technician

Position Title: Network Technician 

Department: Network Operations 

Reports To: Network Supervisor 

FLSA Status: Hourly, Non-exempt 

Date Updated: November 2023 

Job Summary: This position is responsible for supporting the Network Supervisor in maintaining Vision Net’s local area network (LAN), wide area network (WAN), intranet, and Internet systems. This position will work with other qualified professionals to provide 24/7 network support. 

Essential Job Duties and Responsibilities: 

• Assist in the Installation, configuration, maintenance, update, and support of the local area network (LAN), wide area network (WAN), intranet, and Internet systems, according to guidelines 
• Maintain and monitor network hardware and software. Test and monitor network hardware performance and keep software and hardware current. 
• Perform necessary maintenance to support network availability to all system users. 
• Coordinate and implement network security measures at all levels of network entry. Provide LAN/WAN Internet security and firewall protection. Maintain, and be prepared to implement, emergency and disaster recovery process. 
• Provide support to all customers while maintaining close coordination with management and other departments and customers. Train Network, Server, and NOC technicians as required. Provide assistance and troubleshooting to the NOC, PSAP, and Wholesale Carrier when requested.

To learn more and apply, https://vision.net/careers/