Joining the Pivot Group in October 2012 as one of its four principals, Jeremy Graves brings nearly two decades of broadband industry experience to Pivot. Jeremy is the president of Pivot Group, leads the day-to-day operations, and has particular passions for improving the customer experience and the color orange. Prior to joining Pivot, Jeremy was chief operating officer for Valley Telecom Group but began his broadband industry career with North Central Telephone in Tennessee as the cooperative’s first director of marketing and customer service. Jeremy, a graduate of both Missouri State University and the University of Tennessee, now resides in Tucson, Arizona, with his wife and three children, but still lives and dies by the Tennessee volunteers.