NTCA certificate course codes: T101, T106 and B110.
Attending this conference earns you three credits toward your NTCA certificate. 
Learn more about NTCA certificate programs.




Monday, April 23

8:00 a.m. – 6:00 p.m.


9:00 a.m. – Noon

Preconference Workshop: NeoNova*
Investigation Station Rotation: Network Expansion, Managed Wi-Fi, Video Services

1:00 p.m. – 5:00 p.m.

Preconference Workshop: Cisco*
Not Just a Better Solution—But a Better Architecture: End-to-End Security Architecture for Service Providers, and Your Customers
Steve Daigle, Cisco Senior Systems Engineering Manager
Earl Carter, Cisco Talos Technical Engineering Lead
Tony Mason, Cisco Security Product Sales Specialist
Jeremy Williams, Cisco Systems Engineer
Kim Thibodeaux, Cisco Cybersecurity Sales Specialist
Andy Erickson, CCI
Wyley Johnson, Netsync
Ryan Lynch, Datalink
*All preconference workshops require registration. Space is limited.

5:00 p.m. – 7:00 p.m.



Tuesday, April 24

7:00 a.m. – 5:30 p.m.


7:00 a.m. - 7:45 a.m.


8:00 a.m. - 9:00 a.m.

Opening General Session

Keynote: From Digital to Datafication


Shawn DuBravac, President, Astra Insights
After decades of digital transformation, we are now undergoing the datafication of our businesses, organizations, and lives. We have long been surrounded by information, but technology now allows us to transform data into new forms of value. Hear about how current technological shifts enable customized and personalized services and spark new business models and new revenue streams.

9:00 a.m. – 9:50 a.m.

At the Intersection of Business and Technology


Kurt Gruendling, VP of Marketing and Business Development, Waitsfield and Champlain Valley Telecom
Timothy E. Owens, President, Cronin
This detailed look into market research, business opportunities and the resources necessary to make it all happen will inspire your team to find collaborative strategies for maximizing new revenue streams.

10:10 a.m. – 11:00 a.m.

The Formula for Your Success = Technology + Market Savvy + Customer Focus

markhamRon Markham, Executive and Organizational Success Coach, Corporate Training & Development LLC
Rural broadband providers sell themselves short when marketing a wide menu of products or services. Learn how solutions-focused marketing coupled with a total sales culture can equal a plan for continued success through challenging and rapidly changing times.

11:00 a.m. – 1:00 p.m.


1:00 p.m. – 2:00 p.m.

Concurrent Sessions A

The Realities of Linear Video
Andrew Davis, VP of Programming and Vendor Contracts, Fidelity Communications
Jean Edhlund, Video Product Partner, Cooperative Network Services
Frank Scotello, Senior VP of Operations and Programming, Pulse Broadband
Rob Shema, Senior VP of Member Services, American Cable Association

When it comes to video, small operators face big challenges with the way cable network programming content is packaged and sold wholesale to video providers. Outdated retransmission consent laws and regulations force you to provide all customers with all broadcast signals while satellite competitors sell broadcast stations as an ala carte package. Gain insight into the broad context of supporting a traditional video product in today’s environment and hear about strategies for offering your customers the video services they want to receive from your company.

Modernization of Rural Networks Packet and Optical Transport
Allan Phillips, Group Director, Channel Strategy and Solutions, Tejas Networks

The rural market segment continues to place increasing demands on rural networks. Learn how DWDM, 100G and FPGAs, instead of chips, network scale circuit emulation and network control, can help service providers meet current and future needs for their communities.

Managing Managed WiFi
Ben Andersen, Management Consultant, SecurityCoverage
George Henny, Co-CEO, Whidbey Telecom
Rick Snelling, VP of Sales and Marketing, AirSonics
John Brown, President & CEO, CSSA

Many companies have rolled out home network management services finding additional revenue, decreased expenses and satisfied customers. But to get positive results takes careful planning and the right partners. Learn about the challenges and opportunities that come with managed WiFi and what you need to know to launch and support this type of service.

2:20 p.m. – 3:20 p.m.

Concurrent Sessions B

New Revenue Revue
Pete DeNagy, President, IoT America
Bill Gerski, VP of Business Development, Engineering Services, CHR Solutions
Rick Petersen, President and CEO, PEAK Internet

Thinking outside the box can lead to some interesting new lines of business for rural network operators. This panel will present three very different avenues that telcos might consider when looking to capitalize on existing resources and generate new sources of revenue.

The Evolving Security Landscape
Chris Robb, Cisco Regional Sales Manager, Security
Matt Gasparro, Cisco AMP Security CSE
Javed Siddiqu, Cisco Security CSE
Tim Taylor, Cisco Systems Engineer

Yesterday’s security deployment models are rapidly changing to meet tomorrow’s demands and the ever-shifting threat landscape. End-to-end ubiquitous security and threat intelligence is increasingly important for operators of all sizes. As trends like cloud, IoT, and BYOD continue to change service provider security needs, learn how to frame and grow your security strategies.

Reconsidering Fixed Wireless

Tom Gruba, VP of Marketing, Telrad Networks
Dennis Stipati, General Manager, North America, RADWIN
Jaime Fink, CTO & Co-Founder, Mimosa Networks
Brian Ford, Senior Regulatory Counsel, NTCA

When operators reviewed fixed wireless solutions a decade ago, they may have determined that it was not the right decision for their network, but times and technologies have changed. Hear about the latest in line-of-sight, near-line-of-sight, and non-line-of-sight wireless networking technologies and how they can be incorporated into your plans for growth.

3:40 p.m. – 4:30 p.m.

Concurrent Sessions C

From Business Need to Business Service
Doug Kuntz, Carrier Access Manager, Nex-Tech
Chris Robben, NOC Supervisor, Nex-Tech

After being bombarded with more than 4,000,000 alarms monthly, Nex-Tech began in internal development project to efficiently analyze their network and access the real data behind the noise. Hear about lessons learned as a peer telco built a revenue-generating new business unit in their 24/7 NOC that converges people, processes and tools to not only address a business need for themselves, but also to provide best-in-class outsourced network monitoring for other networks.

AI and Voice-Driven Technologies
Chris Beatson, Chief Technology Officer, NeoNova

Beginning with an overview of where AI development is today and how it might affect telcos in the future, this session will consider the hurdles and rewards of pursuing integration of voice-driven technologies into consumer-facing solutions.

Massive Connectivity in the 5G World
Fayyaz Patwa, Technical Sales Director, Nokia
Husam Shukhaidem, Sales Engineering Consultant, Nokia

Various network technologies are all evolving in the same direction toward better coverage and higher speeds. This session will provide an update on the mobile wireless market, including a look at the latest in 5G deployment plans across the industry. Hear about how copper, fiber and wireless access technologies are developing and how an optimal mix of these technologies can deliver better, faster and smarter service for smaller networks.

4:30 p.m. – 6:30 p.m.



Wednesday, April 25

7:00 a.m. – 1:30 p.m.


7:00 a.m. - 7:45 a.m.


8:00 a.m. - 8:50 a.m.

Concurrent Sessions D

Evolving Your Video Product
Andy Hulscher, Technical equipment Supervisor, Alliance Communications
Scott Meyer, Marketing Director, Innovative Systems
Don Paige, Director of Sales, Amino
Mark Chambers, National Director of Sales, NRTC

Many companies see a future with OTT, but the road to get there can take several paths. This discussion will explore those paths and address the challenges and opportunities you are likely to encounter along the way.

Realities of IPv6 Deployment
John Curran, Executive Director, ARIN
Leo Carlson, Director of Customer Service, Sales, Marketing, and IT, Norvado
Chris Roosenraad, Director of Security Services, Neustar
Brian Ford, Senior Regulatory Counsel, NTCA

Few small network providers have made serious headway with IPv6 deployment. Learn what you should be considering and gain a broader understanding of where the national conversation is today on numbering.

Strategies for Wireless Deployment
Jeffrey Deal, Senior Manager, Vertical Market Sales, American Tower
David Island, Director, NA Service Provider Market, Cambium Networks
Daniel Suster, Director of Sales Engineering, FiSci Technologies
Jill Canfield, VP of Legal & Industry, NTCA

There are many factors that go into the decision of whether to launch, expand or upgrade a fixed or mobile wireless system. Join our panel of experts as they give practical advice about financing your construction and operations, the benefits and disadvantages of partnering with another provider, and the practical elements of designing and building your wireless network.

9:10 a.m. - 10:00 a.m.

Concurrent Sessions E

Metrics Means Money
Derrick Bulawa, CEO, BEK Communications

If you know how to ask the right questions, your network can be your best business advisor informing every decision from new product development to targeted marketing. Hear how one of your peers uses analytics across their organization, what it took to get to there, and how it affects the bottom line.

The Current State of Network Virtualization
Camille Issa, VP of Sales, Alianza
John Barnhill, Director of Services PLM, Ribbon Communications
Joshua Seidemann, VP of Policy, NTCA

Join us for a frank discussion about the opportunities, benefits and costs of virtualizing certain network functions, especially in the context of rural network management.

Wireless Public Safety Update
David Fritz, Senior Consulting Engineer, Nokia
Carrie Johnson, Lead Market Development Manager, FirstNet, AT&T
Jesse Ward, Director of Industry & Policy Analysis, NTCA

Public safety representatives are in the midst of a technology transition, including Next-Generation 911 and the FirstNet public safety broadband network. Learn more about IP-enabled technologies, the value they can bring, and the role of rural telecom service providers in the public safety ecosystem.

10:20 a.m. - Noon

Closing General Session


Blockchain Basics
Joshua Q. Israel Satten, Director, Blockchain Practice Service Transformation, Wipro, Ltd.
Distributed ledger technologies have received a lot of press surrounding cryptocurrency, but what does the future hold for blockchain applications in telecom and other industries? Learn about the basics of this technology and a forward-looking presentation of how it might integrate into next-gen networks.




Our Telecom Future
Juan Vela, Senior Director of Solutions Marketing, Calix
Take a look ahead to the technologies and business practices that will drive how rural telcos get business done in the future. Help shape the vision for your company with a futurist outlook on the industry of tomorrow.

1:30 p.m. - 4:50 p.m.

Cyber Wise Workshop
Join us for a free half-day workshop focused on what every rural telco should know about cyber risk assessment and mitigation, as well as strategies for threat response and recovery. Gain a deeper understanding of how to utilize the sector-specific guidance in the NTCA Cybersecurity Bundle to improve cybersecurity readiness at your company.

This workshop is free, but requires advance registration. For conference attendees, please add the workshop to your registration. For workshop-only attendees, please contact us to register.