Hello.
The success of your business starts with a simple greeting. From your front line staff to your field technicians—gain the competitive edge, establish meaningful relationships and build brand loyalty by embracing your customers' evolving demand.
The 2020 NTCA Marketing + Sales Virtual Conference blends all components of marketing—innovation, strategy and implementation—into one event that teaches you how to integrate a diverse marketing plan that drives sales growth and analyzes marketing tactics. Register today and start building virtual connections with subject matter experts, industry peers and solution providers.
Creating Personas That Count: The Customer Experience Transformation Process
Explore who is buying from your company and why. Examine various ways to think about customer personas and why understanding their mindset is important. This deep dive into the customer experience transformation process teaches your organization how to work in a new way putting the customer and front-line employees at the center of everything you do.
Through a variety of activities, you’ll get hands-on learning about:
- Using personas to transform the way you think about prospective customers.
- Transforming your customer experience process.
- Choosing the right personas and mindset — Who would you choose?
- Evaluating your current situation.
- Executing your customized plan.
Find Your Solutions
Connect with exhibitors at the Solutions eXchange to find the latest products and services to help you achieve your marketing goals.
- Calix
- CHR Solutions
- Consortia Consulting
- Harvest Video Services
- ISPN
- NISC
- Wordsouth
- Pivot Group
Celebrate Marketing eXcellence at Marketing + Sales Conference
Sponsored by Pivot
Join us in congratulating the best in the industry. The Marketing eXcellence Awards showcases the creative and strategic prowess of member rural broadband companies in marketing, branding, public relations, sales, publications, website and broadcast advertising.
